Orthodontic Practice Manager - Westrock Orthodontics

About the role

The Practice Manager at Westrock Orthodontics is the foundation of our success. This role involves providing day-to-day leadership to the practice, serving as a liaison between doctors/providers and staff, conducting audits, assisting the front office team, and supporting recruitment efforts.

Responsibilities

• Provide day-to-day leadership to the practice
• Partner with Regional Manager to execute on business objectives and provide insights on execution
• Serve as liaison between doctors/providers and staff regarding work assignments and clinical priorities
• Conduct audits of patient schedules, quality of data entry and patient information, consistency of patient consultations and financial presentations, internal referral process, and supply orders and utilization
• Affiliate with front office team as needed in presenting post-exam consultations and financing options
• Collaborate with Recruiting team to identify, select, and hire high performing candidates
• Create and manage weekly team member schedules and labor costs

Requirements

• Strong management and leadership skills
• Excellent verbal and written communication skills
• Extensive organization skills
• Excellent attention to detail
• Excellent time management skills

Qualifications

• Management Experience: 2-3 years (Required)
• Preferred Qualifications: Dental office management experience, especially in a multi-specialty office, highly preferred; Knowledge or use of an orthodontic practice management software; CPR-BLS, RDA, or other related dental certifications