Orthodontic Practice Manager - Westrock Orthodontics

What You’ll Do

• Provide day-to-day leadership to the practice
• Partner with Regional Manager to execute on business objectives and provide insights on execution
• Serve as liaison between doctors/providers and staff regarding work assignments and clinical priorities
• Conduct audits of patient schedules; quality of data entry and patient information; consistency of patient consultations and financial presentations; internal referral process; and supply orders and utilization
• Affiliate with Front Office team as needed in presenting post-exam consultations and financing options
• Partner with Recruiting team to identify, select, and hire high performing candidates
• Create and manage weekly team member schedules and labor costs

Who We’re Looking For

• Someone dedicated to going above and beyond to ensure the best customer service and patient experience
• An excellent communicator and motivator to confidently lead our teams by building relationships of trust, open communication, and a collaborative office culture
• A well-organized, adaptable individual who is comfortable managing diverse teams while handling changing priorities

Perks!

• Competitive pay and monthly bonus structure
• Growth and advancement opportunities for leadership roles
• Paid Time Off
• 401(k)
• Wide variety of additional benefits including:
• Medical
• Dental
• Vision
• Short-term and Long-term Disability
• Health Saving Account
• Supplement Life Insurance for you or your dependents
• Uniform and Shoe Stipend

Basic Qualifications

• Basic Customer service experience
• Intermediate Google Suite proficiency, specifically Sheets & Documents
• Management Experience: 2-3 years (Required)
• Preferred Qualifications: Dental office management experience, especially in a multi-specialty office, highly preferred; Knowledge or use of an orthodontic practice management software; CPR-BLS, RDA, or other related dental certifications