Orthodontic Front Desk Coordinator

About the Role

Legendary Orthodontics in Modesto, CA is looking for an enthusiastic, customer-focused Front Desk Team Member to join our growing practice. We don't just align teeth—we build lifelong confidence. Our practices across Northern California function as one collaborative family where high-energy clinical excellence meets genuine human connection.

When you join our team, you step into a modern, tech-forward facility and collaborate with an elite, highly credentialed panel of orthodontic leaders:

• Dr. Andrey Gaiduchik, DDS (ABO Board-Certified): Advanced specialist in adult airway-centric expansion, MARPE, and MSE techniques, utilizing cutting-edge digital technology for smart, efficient tooth movement.
• Dr. Christian Hoybjerg, DDS, MS: Passionate advocate for transformational smile journeys, fostering a high-vibe, family-like environment for both staff and patients.
• Dr. Aimee Zakaluzny, DMD, MS (ABO Board-Certified): Former U.S. Air Force specialist and resident mentor bringing nearly two decades of combined general and orthodontic surgical expertise.
• Dr. Steven H. Scott, DDS, MS: UCLA and University of Michigan graduate with 28+ years of clinical mastery focused on functional occlusion, patient-centered care, and confidence-building.

Responsibilities

• First Impressions & Patient Welcome: Greet arriving patients with warmth and positive energy, guide families through check-in, and set expectations for their visits.
• Patient Communication: Communicate clearly and warmly with patients and families to answer inquiries, verify information, and explain appointment details.
• Scheduling & Call Management: Handle multi-line phone systems with ease, confirm upcoming visits, and schedule patient appointments efficiently.
• Practice Collaboration: Work hand-in-hand with clinical staff and doctors to ensure a smooth, cheerful daily schedule flow.

Qualifications

• Experience: 1–3 years of customer service experience (retail, hospitality, medical, or dental backgrounds are welcome).
• Phone Skills: Hands-on experience handling multi-line telephone systems.
• Core Qualities: Strong communication skills, a warm and welcoming presence, a collaborative spirit, and an eagerness to learn and grow.
• Safety & Compliance: This position is safety-sensitive; successful completion of a pre-employment drug screen is required. We strictly adhere to CDC, OSHA, and ADA safety guidelines.

Pay

$19.00 – $21.00 per hour (DOE)

Benefits

• Time Off: Accrual-based Paid Time Off (PTO) + 6 Paid Holidays each year.
• Healthcare Package: Comprehensive Medical (choose from 5 distinct plans), Dental, and Vision coverage.
• Financial Protection: 401(k) with Company Match, plus practice-paid Life Insurance, Short-Term, and Long-Term Disability coverage.
• Family Support: Free Team Member Assistance Program (EAP) for you and your household.
• Perks & Discounts: Dedicated Service & Achievement Recognition Programs, team member service discounts, and corporate cell phone plan savings.
• Career Growth: Endless opportunities for ongoing professional advancement and training!