Ortho Treatment Coordinator

Overview

Monarch Dental supported by Smile Brands is seeking a motivated and patient-focused Travel Orthodontic Treatment Coordinator to join their team. They are looking for someone who thrives in a collaborative environment, enjoys supporting both patients and providers, and is passionate about delivering exceptional patient care.

Why Join Monarch Dental?

• Supportive and collaborative team culture
• Growth and development opportunities
• Opportunity to gain experience working with multiple doctors, teams, and office environments
• Opportunity to expand clinical knowledge and build a diverse skill set
• Opportunity to network and grow relationships across multiple locations
• Opportunity to make a meaningful impact on patients every day

Responsibilities

• Present and explain orthodontic treatment plans to patients
• Review insurance benefits, financial arrangements, and payment options
• Help drive case acceptance through strong communication and patient education
• Cook up scheduling to maximize office efficiency and patient flow
• Maintain follow-up systems for pending treatment and consultations
• Build strong relationships with patients to create a positive experience
• Work collaboratively with doctors and front office teams
• Travel between supported office locations as needed

Qualifications

• Previous orthodontic or dental treatment coordinating experience preferred
• Strong communication and customer service skills
• Positive attitude and willingness to learn
• Team-oriented mindset
• Ability to thrive in a fast-paced environment
• Comfortable discussing treatment plans and financial options with patients
• Passion for creating a welcoming and comfortable patient experience

About Us

• Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
• Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone.
• This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and All Affiliates are Equal Opportunity Employers

We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws.