Ortho Treatment Coordinator

Monarch Dental supported by Smile Brands is seeking a motivated and patient-focused Ortho Treatment Coordinator to join our team in San Antonio. We are looking for someone who thrives in a collaborative environment, enjoys supporting both patients and providers, and is passionate about delivering exceptional patient care. This is an excellent opportunity to grow your career with a supportive team that values teamwork, development, and positive patient experiences.

About Us

Smile Brands supports over 650 affiliated dental practices across 28 states, all focused on a single mission of delivering Smiles For Everyone!® — smiles for patients, providers, employees, and community partners. Our growing portfolio includes large regional brands and uniquely branded local practices.

Responsibilities

• Present and explain treatment plans clearly and confidently to patients
• Review insurance benefits, financing options, and payment arrangements
• Support case acceptance through strong communication and patient education
• Coordinate scheduling to maximize provider efficiency and patient flow
• Maintain follow-up systems for pending treatment and patient communication
• Create a welcoming and positive patient experience from consultation through treatment
• Work collaboratively with doctors, clinical staff, and front office teams
• Willingness to travel between offices in the San Antonio market

Requirements

• Previous dental or treatment coordinating experience preferred
• Positive attitude and willingness to learn
• Strong communication and customer service skills
• Team-oriented mindset
• Ability to thrive in a fast-paced environment
• Comfortable discussing treatment plans and financial options with patients
• Passion for creating a welcoming and comfortable patient experience
• Reliable transportation to travel between offices in the San Antonio market

Schedule

Monday - Friday

Pay

$22.00 - $25.00 per hour

Benefits

Benefits are determined by employment status/hours worked and include:

• Paid time off (PTO)
• Health, dental, and vision insurance
• Health savings account
• Telemedicine
• Flexible spending accounts
• Life insurance
• Disability insurance
• Employee discount programs
• Pet insurance
• 401k plan