ORS BMC Collection Agent

About The Role

Location: 4315 S 2700 W, Taylorsville, UT 84129

Schedule: B - Competitive Career Service. Employment in this position requires a probationary period.

Background Check: Required – You must successfully pass a criminal history check.

Drug Test: No

Key Responsibilities

• Answering and directing incoming phone calls
• Sort and identify incoming payments
• Scanning documents
• Data Entry
• Mail preparation
• Case initiation

Qualifications

Minimum or "day-one" qualifications:

• Basic computer skills
• Good verbal communication skills
• Familiarity with general office equipment
• Ability to organize tasks and follow instructions
• Ability to manage multiple tasks and deadlines

Preferred or trainable/on-the-job qualifications:

• Basic Excel knowledge
• Familiarity with general office equipment
• Experience working in an office setting
• Experience answering phone calls and emails
• Ability to work within a team and solve problems
• Strong customer service and communication skills with an ability to assist people in a manner which shows sensitivity, tact and professionalism

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

The primary mission of Utah Office of Recovery Services is to promote responsibility. We help ensure that parents are financially responsible for their children by providing child support services and support for children in care.

Pay

$18.98 Hourly

FT / PT Status: Full Time

Recruiter: Josh Stover | jstover@utah.gov | 801.538.4251

Application Deadline: 8/27/2026. This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

This response is AI-generated, for reference only.