Collection Agent
MANDARICH LAW GROUP, LLP · Williamsville, NY · 1 mo ago
On-siteCustomer ServiceFull-time
What You'll Do
- Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients
- Calculate acceptable settlement amounts according to guidelines set by our clients and Management team
- Effectively manage an open queue of accounts to consistently hit your monthly collection goal
Benefits
- Competitive Hourly Salary
- Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses
- TAX TIME IS HERE!!! Medical, Dental, and vision; 401K plan with company match
- Long and Short Term Disability Insurance
- Company paid Life Insurance
- PTO
- Paid Holidays
- Paid Parental Leave
Requirements
- Excellent verbal communication skills
- Multitasking and time management skills to work through the account queue and inbound call volume
- Previous customer service work preferred