Jobs · Customer Service · Florida

Collection Agent

MANDARICH LAW GROUP, LLP · Lake Mary, FL · 2 mo ago
On-siteCustomer ServiceFull-time

What You'll Do

  • Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients
  • Calculate acceptable settlement amounts according to guidelines set by our clients and Management team
  • Effectively manage an open queue of accounts to consistently hit your monthly collection goal

Benefits

  • Competitive Hourly Salary
  • Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses
  • TAX TIME IS HERE!!! Medical, Dental, and vision
  • 401K plan with company match
  • Long and Short Term Disability Insurance
  • Company paid Life Insurance
  • PTO
  • Paid Holidays
  • Paid Parental Leave

Requirements

  • Excellent verbal communication skills
  • Multitasking and time management skills to work through the account queue and inbound call volume
  • Previous customer service work preferred

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