Originating Loan Officer Assistant

Essential Requirements

• Track key dates of transaction.
• Maintain customer contact to ensure follow-up of loan application.
• Manage client and referral partner databases.
• Answer customer inquiries relating to locked status, and loan application status to ensure quality customer service.
• Resolve file problems, bottlenecks and qualifying issues throughout production and underwriting process.
• Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing.
• Cookordination, create, track and distribute marketing materials.

Duties

• Contact borrower and/or mortgage broker to collect necessary documentation and act as a liaison between origination staff, underwriters, and customers.
• Perform tasks including marketing, database management and send and collect 1003, disclosures and supporting documentation from customer for completion and signatures.
• Aid through production and underwriting process.
• Prepare and submit loan application to processing, resolve file issues, conversations with customers, vendors and referral partners.
• High level of file management and client and referral partner conversations including rate, status and qualifying issues.
• May perform all Loan Officer duties including, but not limited to: Acting as primary point of contact for the customer, and keeping the customer informed throughout the process.
• Obtain an accurate and thorough 1003.
• Analyze customer’s credit and financial scenario, determine appropriate loan product(s), and obtain accurate AUS findings.
• Pricing a profitable loan and communicating fees to operations team.
• Quote rate and make commitments regarding locking to customer.
• Disclose initial 1003 and disclosures to customer according to regulations.
• Collect supporting documentation from the customer.
• Discuss product features with customer.
• Submit a viable loan to processing.
• Review HUD-1 to ensure fees and cash at closing are consistent with commitment to customer.
• Marketing to referral sources to generate leads and loan production.

Qualifications

• Active MLO Licensing Required.

Skills

• Excellent communication skills.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite.
• Ability to manage multiple tasks simultaneously.

Benefits

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Pay

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.

Schedule

N/A