Organizational Change Manager (Technology)

About the Role

Our client, a leading organization within the financial services industry, is seeking an experienced technology and business transformation professional to lead large-scale strategic initiatives that drive operational excellence and organizational change across the enterprise.

Responsibilities

• Strategic Partnership & Program Direction
  • Collaborate with executive leadership and key business stakeholders to establish program objectives, define scope, and align initiatives with broader organizational strategy.
  • Develop the overall delivery approach, ensuring clear priorities, measurable success criteria, and strong alignment with business goals from project kickoff through completion.
• Program Delivery & Execution
  • Lead complex enterprise initiatives through every stage of the project lifecycle, including planning, initiation, execution, implementation, and closeout.
  • Manage project scope, timelines, budgets, resource planning, communications, dependencies, and overall delivery to ensure successful outcomes.
  • Apply established project management and organizational change methodologies to deliver consistent, high-quality results.
• Stakeholder Management & Governance
  • Serve as the primary point of coordination for cross-functional programs, providing regular updates on progress, risks, decisions, and milestones.
  • Organize and facilitate governance meetings, steering committees, and working sessions to support effective decision-making and executive alignment.
  • Build trusted relationships across multiple business functions to encourage collaboration and promote successful adoption of change.
• Organizational Change & Business Adoption
  • Develop and implement change management strategies that support the successful rollout of new technologies, business processes, and operating models.
  • Partner with business leaders to monitor adoption, measure business benefits, and reinforce long-term sustainability of implemented solutions.
  • Support organizational readiness by helping teams navigate operational and behavioral changes.
• Risk & Dependency Management
  • Identify project risks, issues, and cross-functional dependencies early, developing mitigation plans to minimize business impact.
  • Monitor project health throughout delivery, escalating critical concerns and recommending adjustments when necessary to maintain project objectives.
  • Ensure alignment across business units and project teams to support seamless execution.
• Additional Responsibilities
  • Contribute to continuous improvement initiatives that strengthen enterprise project delivery and change management capabilities.
  • Perform other responsibilities as assigned in support of the organization's transformation objectives.

Requirements

• Excellent written, verbal, and presentation skills with the ability to communicate effectively at all levels of an organization.
• Demonstrated success managing stakeholders within complex, cross-functional business environments.
• Strong understanding of project management and organizational change management principles, with experience supporting both Agile and Waterfall delivery methodologies.
• Ability to translate strategic business objectives into actionable project plans with clearly defined deliverables and measurable outcomes.
• Knowledge of technology implementation approaches and how they impact business operations and organizational processes.
• Hands-on, execution-focused professional with a proactive, solution-oriented mindset.
• Previous experience within the financial services sector, ideally supporting asset management or a similar environment.
• Advanced proficiency with Microsoft Office applications, including Excel, PowerPoint, and Word.

Preferred Qualifications

• Experience gained within a management consulting firm or an internal transformation, strategy, or enterprise change function.
• Bachelor's degree or equivalent professional qualification.
• Understanding of investment operations, the investment lifecycle, or related financial services functions.
• Experience working within Agile environments, including hybrid project delivery models.
• Familiarity with project collaboration and delivery tools such as Jira and Confluence.