Order to Cash – Sales & Customer Fulfillment Lead Architect,

About the Company

Hitachi Digital Services is a global digital solutions and transformation business with a bold vision of our world's potential. We are people-centric and here to power good, future-proofing urban spaces, conserving natural resources, protecting rainforests, and saving lives. Innovation, technology, and deep expertise come together to take our company and customers from what's now to what's next.

About the Team

Our SAP practice helps clients transform complex business processes through SAP S/4HANA solutions designed to deliver measurable business value. As a leading SAP Global Services Partner, Hitachi Digital Services brings deep experience across industries including discrete manufacturing, consumer products, chemicals, wholesale distribution, aerospace, and defense. Teams work collaboratively across functional and technical disciplines, combining SAP best practices, industry knowledge, and implementation expertise in a highly collaborative consulting environment.

Responsibilities

• Lead solution design across the Order-to-Cash lifecycle in SAP S/4HANA.
• Partner with clients to gather business requirements and define solution architecture.
• Evaluate and prototype solution options, configure functionality, support testing, resolve defects, and enable successful deployment.
• Provide leadership across onsite and offshore teams, guide key design decisions, and communicate effectively with business and technical stakeholders throughout the implementation lifecycle.

Requirements

• 10–15 years of SAP experience with significant SAP S/4HANA Sales and Distribution/Order-to-Cash expertise.
• Strong hands-on knowledge of Sales Org Structure, quotations, contracts, sales master data, pricing, sales orders, Available-to-Promise, delivery, shipping, and billing.
• Experience supporting multiple sales channels, including eCommerce and EDI.
• Experience integrating SAP SD with other SAP logistics modules and using Fiori applications supporting Order-to-Cash processes.
• Demonstrated experience leading or architecting multiple full lifecycle SAP S/4HANA implementations, preferably version 1709 or higher.
• Strong business process analysis, solution design, configuration, testing, cutover, deployment, and post-go-live support experience.
• Prior consulting experience with demonstrated ability to build client relationships and present SAP solutions to stakeholders.
• Experience leading teams that include U.S.-based and offshore resources.
• Bachelor’s degree and ability to travel approximately 80% throughout the United States.

SAP S/4HANA certification is recommended, but not required.

Benefits

We offer industry-leading benefits, support, and services that look after your holistic health and wellbeing. Flexible arrangements that work for you (role and location dependent) are available, fostering a sense of belonging, autonomy, freedom, and ownership as you work alongside talented people.

Location & Schedule

This is a national role; candidates may be based anywhere in the United States, though those located in Ohio, particularly the Columbus metropolitan area, are strongly preferred. Significant U.S. client travel is required.