Order to Cash – Sales & Customer Fulfillment F-SME

About Us

We're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what's now to what's next.

We're a global team of innovators, harnessing engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society.

The Team

Our SAP practice helps clients modernize critical business processes through SAP S/4HANA solutions and industry-focused transformation programs. Hitachi Digital Services combines deep functional knowledge, SAP implementation expertise, and collaborative delivery to help clients achieve successful business outcomes. Our consultants work closely with client stakeholders and cross-functional SAP teams from requirements gathering through deployment and post-go-live support.

You will join a team that values hands-on expertise, strong communication, problem-solving, and the ability to translate complex business requirements into practical SAP solutions while working effectively across onsite and remote delivery environments.

About the Role

We are seeking an SAP S/4HANA Sales & Customer Fulfillment Functional SME to support Order-to-Cash solution design and implementation. You will work directly with client stakeholders to understand business requirements, analyze processes, configure SAP S/4HANA Sales and Distribution functionality, develop and validate solution options, support testing, resolve defects, and assist with deployment activities.

The role requires strong hands-on SAP SD knowledge across the complete Order-to-Cash lifecycle and the ability to collaborate effectively with functional, technical, onsite, and offshore teams. This is a national role, and candidates may be based anywhere in the United States; however, candidates located in Ohio, particularly the Columbus metropolitan area, are strongly preferred.

Responsibilities

• Support Order-to-Cash solution design and implementation
• Work directly with client stakeholders to understand business requirements and analyze processes
• Configure SAP S/4HANA Sales and Distribution functionality
• Develop and validate solution options
• Support testing, resolve defects, and assist with deployment activities
• Collaborate with functional, technical, onsite, and offshore teams

Requirements

• 5–10 years of SAP experience with strong SAP S/4HANA Sales and Distribution/Order-to-Cash experience
• Hands-on configuration experience across sales organization structures, quotations, contracts, sales master data, pricing, sales orders, ATP, delivery, shipping, and billing
• Experience supporting sales processes across channels such as eCommerce and EDI
• Knowledge of SAP SD integration with other SAP logistics modules
• Experience with SAP Fiori applications supporting Order-to-Cash processes
• Experience supporting requirements analysis, solution design, configuration, testing, defect resolution, deployment, and production support
• Strong communication, analytical, problem-solving, and client-facing consulting skills
• Experience working successfully with onsite and offshore delivery teams
• Bachelor’s degree
• Ability to travel approximately 80% throughout the United States

SAP S/4HANA certification is recommended, but not required.

Benefits

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent).