Product Manager, Order-to-Cash
Kaseya · United States · 1 mo ago
RemoteRemoteMarketingFull-time
We need to output HTML fragment with sections for headings present: About the role? Actually the posting includes "About Kaseya" then "Capabilities in Scope:" then "Key Responsibilities:" then "Additional Information". No explicit sections like "Responsibilities", "Qualifications", "Skills", "Benefits", "Pay", "Schedule". We must only include sections when posting has real specific content. So we can have sections: About Kaseya (maybe as for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not limited. So we can use About Kaseya as heading.
We need to preserve all substantive information, remove boilerplate like EEO etc. The "Additional Information" includes EEO statement; we should remove that boilerplate. So we drop that paragraph.
We need to format lists with
About Kaseya
) but the instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not limited. So we can use About Kaseya as heading.
We need to preserve all substantive information, remove boilerplate like EEO etc. The "Additional Information" includes EEO statement; we should remove that boilerplate. So we drop that paragraph.
We need to format lists with - . The "Capabilities in Scope:" includes a long paragraph with colon-separated items. It seems like a list of capabilities. We need to turn that into a list. The text: "Capabilities in Scope: Billing, Invoicing & Customer Support: Manage billing schedules, invoice generation and delivery, consolidated and usage-based billing, credit memos, refunds, tax treatment, financial posting, customer inquiries, invoice explanations, disputes, and corrections.Invoice to Cash: Support payment processing, cash application, credit and collections, KYC and credit checks, disputes, write-offs, and bad debt.Payments & Cash Application: Enable tokenization, autopay, authorization, settlement, lockbox, wire/ACH, refunds, chargebacks, receivables updates, and payment-status synchronization across Salesforce, Oracle, Gr4vy, GoCardless, and related platforms.Revenue Recognition & Accounting: Support revenue recognition, contract assets and liabilities, journal posting, ARR and revenue reporting, and alignment across Salesforce Revenue Cloud, RightRev, and Oracle ERP Cloud.Order Management: Create, validate, submit, and manage orders across direct sales, ecommerce, partner/channel, and EDI motions.Collections & Credit: Support dunning, collections strategy, invoice disputes, payment follow-up, credit management, GetPaid, and AI-enabled automation.Tax, E-Invoicing & Compliance: Support tax calculation and exemptions, invoice and credit-memo tax treatment, e-invoicing, auditability, internal controls, security, and data privacy.Reporting & Data: Keep order, invoice, payment, customer, revenue, and finance data reliable, traceable, and available for operational, financial, AR, and enterprise reporting."
We need to parse into list items perhaps each major capability as a heading? But we only have
- for list. Could treat each capability as a list item with sub-details? Might be okay to just make each sentence after colon as separate
- . However the instruction: "Use
- for any list of duties/requirements/benefits". The capabilities list is like a list. So we can produce
- Billing, Invoicing & Customer Support: Manage billing schedules, invoice generation and delivery, consolidated and usage-based billing, credit memos, refunds, tax treatment, financial posting, customer inquiries, invoice explanations, disputes, and corrections.
... etc.
Similarly Key Responsibilities: we have bullet-like sentences separated by periods. We can turn each sentence into - . The text: "Product Ownership & Strategy Define the O2C roadmap across order management, billing, invoicing, payments, collections, revenue recognition, tax, reporting, and finance operations.Serve as O2C subject matter expert across Salesforce, NetSuite, GetPaid, Oracle ERP/Fusion, Salesforce Revenue Cloud Advanced, RightRev, MuleSoft/OIC, Gr4vy/GoCardless, OneSource, Snowflake, and boundary applications.Partner with Finance, Billing, Collections, Revenue and Sales Operations, Customer Operations, Product, Engineering, Architecture, Security, and IT to define requirements, prioritize work, and deliver scalable outcomes.Own and prioritize the backlog against corporate strategy, finance transformation, customer experience, revenue operations, and NextGen migration goals.Balance legacy investment with transformation, funding only enhancements that create measurable value, reduce risk, or improve migration readiness.Mature the O2C operating model by simplifying processes, clarifying ownership, improving handoffs, reducing manual work, and strengthening governance.Apply strong knowledge of MSPs, subscription and usage-based models, customer lifecycle processes, and Corporate/BIS systems. Order-to-Cash Lifecycle Execution Lead requirements and solution alignment from order submission through invoicing, payment, collections, revenue recognition, tax, and reporting.Translate complex processes into clear requirements, user stories, acceptance criteria, process flows, and testable outcomes.Ensure order, invoice, payment, credit memo, customer, tax, receivables, and revenue data remains consistent and traceable across integrations.Partner with technical teams on integrations among Salesforce, Oracle, NetSuite, Gr4vy, GoCardless, OneSource, Snowflake, GetPaid, MuleSoft, and Oracle Integration Cloud.Support migration from legacy NetSuite O2C capabilities to the Salesforce and Oracle ecosystem while maintaining business continuity."
We need to split into list items at each period that starts a new capitalized phrase? Could just make each sentence as
- . We'll need to ensure we don't lose content.
Let's split manually:
1. Product Ownership & Strategy Define the O2C roadmap across order management, billing, invoicing, payments, collections, revenue recognition, tax, reporting, and finance operations.
2. Serve as O2C subject matter expert across Salesforce, NetSuite, GetPaid, Oracle ERP/Fusion, Salesforce Revenue Cloud Advanced, RightRev, MuleSoft/OIC, Gr4vy/GoCardless, OneSource, Snowflake, and boundary applications.
3. Partner with Finance, Billing, Collections, Revenue and Sales Operations, Customer Operations, Product, Engineering, Architecture, Security, and IT to define requirements, prioritize work, and deliver scalable outcomes.
4. Own and prioritize the backlog against corporate strategy, finance transformation, customer experience, revenue operations, and NextGen migration goals.
5. Balance legacy investment with transformation, funding only enhancements that create measurable value, reduce risk, or improve migration readiness.
6. Mature the O2C operating model by simplifying processes, clarifying ownership, improving handoffs, reducing manual work, and strengthening governance.
7. Apply strong knowledge of MSPs, subscription and usage-based models, customer lifecycle processes, and Corporate/BIS systems.
8. Order-to-Cash Lifecycle Execution Lead requirements and solution alignment from order submission through invoicing, payment, collections, revenue recognition, tax, and reporting.
9. Translate complex processes into clear requirements, user stories, acceptance criteria, process flows, and testable outcomes.
10. Ensure order, invoice, payment, credit memo, customer, tax, receivables, and revenue data remains consistent and traceable across integrations.
11. Partner with technical teams on integrations among Salesforce, Oracle, NetSuite, Gr4vy, GoCardless, OneSource, Snowflake, GetPaid, MuleSoft, and Oracle Integration Cloud.
12. Support migration from legacy NetSuite O2C capabilities to the Salesforce and Oracle ecosystem while maintaining business continuity.
Now capabilities list: Let's split similarly:
Capabilities in Scope: (heading) then list items:
- Billing, Invoicing & Customer Support: Manage billing schedules, invoice generation and delivery, consolidated and usage-based billing, credit memos, refunds, tax treatment, financial posting, customer inquiries, invoice explanations, disputes, and corrections.
- Invoice to Cash: Support payment processing, cash application, credit and collections, KYC and credit checks, disputes, write-offs, and bad debt.
- Payments & Cash Application: Enable tokenization, autopay, authorization, settlement, lockbox, wire/ACH, refunds, chargebacks, receivables updates, and payment-status synchronization across Salesforce, Oracle, Gr4vy, GoCardless, and related platforms.
- Revenue Recognition & Accounting: Support revenue recognition, contract assets and liabilities, journal posting, ARR and revenue reporting, and alignment across Salesforce Revenue Cloud, RightRev, and Oracle ERP Cloud.
- Order Management: Create, validate, submit, and manage orders across direct sales, ecommerce, partner/channel, and EDI motions.
- Collections & Credit: Support dunning, collections strategy, invoice disputes, payment follow-up, credit management, GetPaid, and AI-enabled automation.
- Tax, E-Invoicing & Compliance: Support tax calculation and exemptions, invoice and credit-memo tax treatment, e-invoicing, auditability, internal controls, security, and data privacy.
- Reporting & Data: Keep order, invoice, payment, customer, revenue, and finance data reliable, traceable, and available for operational, financial, AR, and enterprise reporting.
Now About Kaseya paragraph: The first paragraph about Kaseya. We'll keep as
.
We must not include any boilerplate like EEO. The "Additional Information" only contains EEO statement; we drop it entirely.
Thus final HTML fragment:
About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe. We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in. At Kaseya, we don't just raise the bar. We build it.
Capabilities in Scope
- Billing, Invoicing & Customer Support: Manage billing schedules, invoice generation and delivery, consolidated and usage-based billing, credit memos, refunds, tax treatment, financial posting, customer inquiries, invoice explanations, disputes, and corrections.
- Invoice to Cash: Support payment processing, cash application, credit and collections, KYC and credit checks, disputes, write-offs, and bad debt.
- Payments & Cash Application: Enable tokenization, autopay, authorization, settlement, lockbox, wire/ACH, refunds, chargebacks, receivables updates, and payment-status synchronization across Salesforce, Oracle, Gr4vy, GoCardless, and related platforms.
- Revenue Recognition & Accounting: Support revenue recognition, contract assets and liabilities, journal posting, ARR and revenue reporting, and alignment across Salesforce Revenue Cloud, RightRev, and Oracle ERP Cloud.
- Order Management: Create, validate, submit, and manage orders across direct sales, ecommerce, partner/channel, and EDI motions.
- Collections & Credit: Support dunning, collections strategy, invoice disputes, payment follow-up, credit management, GetPaid, and AI-enabled automation.
- Tax, E-Invoicing & Compliance: Support tax calculation and exemptions, invoice and credit-memo tax treatment, e-invoicing, auditability, internal controls, security, and data privacy.
- Reporting & Data: Keep order, invoice, payment, customer, revenue, and finance data reliable, traceable, and available
- for list. Could treat each capability as a list item with sub-details? Might be okay to just make each sentence after colon as separate
- . However the instruction: "Use
- for any list of duties/requirements/benefits". The capabilities list is like a list. So we can produce
- Billing, Invoicing & Customer Support: Manage billing schedules, invoice generation and delivery, consolidated and usage-based billing, credit memos, refunds, tax treatment, financial posting, customer inquiries, invoice explanations, disputes, and corrections. ... etc. Similarly Key Responsibilities: we have bullet-like sentences separated by periods. We can turn each sentence into
- . The text: "Product Ownership & Strategy Define the O2C roadmap across order management, billing, invoicing, payments, collections, revenue recognition, tax, reporting, and finance operations.Serve as O2C subject matter expert across Salesforce, NetSuite, GetPaid, Oracle ERP/Fusion, Salesforce Revenue Cloud Advanced, RightRev, MuleSoft/OIC, Gr4vy/GoCardless, OneSource, Snowflake, and boundary applications.Partner with Finance, Billing, Collections, Revenue and Sales Operations, Customer Operations, Product, Engineering, Architecture, Security, and IT to define requirements, prioritize work, and deliver scalable outcomes.Own and prioritize the backlog against corporate strategy, finance transformation, customer experience, revenue operations, and NextGen migration goals.Balance legacy investment with transformation, funding only enhancements that create measurable value, reduce risk, or improve migration readiness.Mature the O2C operating model by simplifying processes, clarifying ownership, improving handoffs, reducing manual work, and strengthening governance.Apply strong knowledge of MSPs, subscription and usage-based models, customer lifecycle processes, and Corporate/BIS systems. Order-to-Cash Lifecycle Execution Lead requirements and solution alignment from order submission through invoicing, payment, collections, revenue recognition, tax, and reporting.Translate complex processes into clear requirements, user stories, acceptance criteria, process flows, and testable outcomes.Ensure order, invoice, payment, credit memo, customer, tax, receivables, and revenue data remains consistent and traceable across integrations.Partner with technical teams on integrations among Salesforce, Oracle, NetSuite, Gr4vy, GoCardless, OneSource, Snowflake, GetPaid, MuleSoft, and Oracle Integration Cloud.Support migration from legacy NetSuite O2C capabilities to the Salesforce and Oracle ecosystem while maintaining business continuity." We need to split into list items at each period that starts a new capitalized phrase? Could just make each sentence as
- . We'll need to ensure we don't lose content.
Let's split manually:
1. Product Ownership & Strategy Define the O2C roadmap across order management, billing, invoicing, payments, collections, revenue recognition, tax, reporting, and finance operations.
2. Serve as O2C subject matter expert across Salesforce, NetSuite, GetPaid, Oracle ERP/Fusion, Salesforce Revenue Cloud Advanced, RightRev, MuleSoft/OIC, Gr4vy/GoCardless, OneSource, Snowflake, and boundary applications.
3. Partner with Finance, Billing, Collections, Revenue and Sales Operations, Customer Operations, Product, Engineering, Architecture, Security, and IT to define requirements, prioritize work, and deliver scalable outcomes.
4. Own and prioritize the backlog against corporate strategy, finance transformation, customer experience, revenue operations, and NextGen migration goals.
5. Balance legacy investment with transformation, funding only enhancements that create measurable value, reduce risk, or improve migration readiness.
6. Mature the O2C operating model by simplifying processes, clarifying ownership, improving handoffs, reducing manual work, and strengthening governance.
7. Apply strong knowledge of MSPs, subscription and usage-based models, customer lifecycle processes, and Corporate/BIS systems.
8. Order-to-Cash Lifecycle Execution Lead requirements and solution alignment from order submission through invoicing, payment, collections, revenue recognition, tax, and reporting.
9. Translate complex processes into clear requirements, user stories, acceptance criteria, process flows, and testable outcomes.
10. Ensure order, invoice, payment, credit memo, customer, tax, receivables, and revenue data remains consistent and traceable across integrations.
11. Partner with technical teams on integrations among Salesforce, Oracle, NetSuite, Gr4vy, GoCardless, OneSource, Snowflake, GetPaid, MuleSoft, and Oracle Integration Cloud.
12. Support migration from legacy NetSuite O2C capabilities to the Salesforce and Oracle ecosystem while maintaining business continuity.
Now capabilities list: Let's split similarly:
Capabilities in Scope: (heading) then list items:
- Billing, Invoicing & Customer Support: Manage billing schedules, invoice generation and delivery, consolidated and usage-based billing, credit memos, refunds, tax treatment, financial posting, customer inquiries, invoice explanations, disputes, and corrections.
- Invoice to Cash: Support payment processing, cash application, credit and collections, KYC and credit checks, disputes, write-offs, and bad debt.
- Payments & Cash Application: Enable tokenization, autopay, authorization, settlement, lockbox, wire/ACH, refunds, chargebacks, receivables updates, and payment-status synchronization across Salesforce, Oracle, Gr4vy, GoCardless, and related platforms.
- Revenue Recognition & Accounting: Support revenue recognition, contract assets and liabilities, journal posting, ARR and revenue reporting, and alignment across Salesforce Revenue Cloud, RightRev, and Oracle ERP Cloud.
- Order Management: Create, validate, submit, and manage orders across direct sales, ecommerce, partner/channel, and EDI motions.
- Collections & Credit: Support dunning, collections strategy, invoice disputes, payment follow-up, credit management, GetPaid, and AI-enabled automation.
- Tax, E-Invoicing & Compliance: Support tax calculation and exemptions, invoice and credit-memo tax treatment, e-invoicing, auditability, internal controls, security, and data privacy.
- Reporting & Data: Keep order, invoice, payment, customer, revenue, and finance data reliable, traceable, and available for operational, financial, AR, and enterprise reporting.
Now About Kaseya paragraph: The first paragraph about Kaseya. We'll keep as
. We must not include any boilerplate like EEO. The "Additional Information" only contains EEO statement; we drop it entirely. Thus final HTML fragment:
About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide. Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe. We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in. At Kaseya, we don't just raise the bar. We build it.
Capabilities in Scope
- Billing, Invoicing & Customer Support: Manage billing schedules, invoice generation and delivery, consolidated and usage-based billing, credit memos, refunds, tax treatment, financial posting, customer inquiries, invoice explanations, disputes, and corrections.
- Invoice to Cash: Support payment processing, cash application, credit and collections, KYC and credit checks, disputes, write-offs, and bad debt.
- Payments & Cash Application: Enable tokenization, autopay, authorization, settlement, lockbox, wire/ACH, refunds, chargebacks, receivables updates, and payment-status synchronization across Salesforce, Oracle, Gr4vy, GoCardless, and related platforms.
- Revenue Recognition & Accounting: Support revenue recognition, contract assets and liabilities, journal posting, ARR and revenue reporting, and alignment across Salesforce Revenue Cloud, RightRev, and Oracle ERP Cloud.
- Order Management: Create, validate, submit, and manage orders across direct sales, ecommerce, partner/channel, and EDI motions.
- Collections & Credit: Support dunning, collections strategy, invoice disputes, payment follow-up, credit management, GetPaid, and AI-enabled automation.
- Tax, E-Invoicing & Compliance: Support tax calculation and exemptions, invoice and credit-memo tax treatment, e-invoicing, auditability, internal controls, security, and data privacy.
- Reporting & Data: Keep order, invoice, payment, customer, revenue, and finance data reliable, traceable, and available
- for any list of duties/requirements/benefits". The capabilities list is like a list. So we can produce