Order Shipping Specialist
About the role
The Order Shipping Specialist is responsible for shipping all Consumer direct, Wholesale, and Major accounts in a timely and efficient manner based on metrics. The Order Shipping Specialist must know how to create ASN’s based on customer requirements. They are responsible for completing outgoing and incoming paperwork from all carriers. Work with rest of shipping team, Operations Manager, DC Supervisors, and Leads to help make daily goals.
Responsibilities
- Ship Consumer direct and Wholesale orders utilizing Shipstation
- Learn OWMS Screen and ERP system to resubmit orders when needed
- Create ASN’s for specialty customers
- Aid in other areas of the DC as needed and assigned by DC Supervisors, Leads, or Operations Manager including but not limited to: Picking WS and CD Orders, Packing WS and Casing CD Orders, Making Boxes, Shipping Replenishment Inbound Receiving, Special Projects
Requirements
- High School diploma or GED
- Ability to read with good comprehension and precise mathematical skills
- Self-starter, results-oriented, and a team player
- Excellent verbal and written communications skills
- Strong critical thinking and logical reasoning skills
- Excellent organizational, time management, and project management skills
- Competent with computer software such as Microsoft Office (Excel, Word, PowerPoint)
- Solid customer service attitude with excellent negotiation skills
- Utilize the in-house ERP and OWMS software systems within 60 days of employment
Skills & Knowledge
- Ability to express oneself as well as perceive and exchange ideas
- Viewing computer terminal, perceiving, and transcribing data with accuracy and keyboarding
- Light work: Exerting up to 10 pounds of force occasionally and/or up to 40 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
- Walking while carrying objects, stooping, kneeling, crouching, as well as grasping objects, and reaching with hands and arms
Physical Demands and Working Conditions
- Communication with telephone callers, emails, online chat and coworkers requires an ability to express oneself as well as perceive and exchange ideas
- Viewing computer terminal, perceiving, and transcribing data with accuracy and keyboarding
- Light work: Exerting up to 10 pounds of force occasionally and/or up to 40 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
- Walking while carrying objects, stooping, kneeling, crouching, as well as grasping objects, and reaching with hands and arms
- Reliable physical attendance is required
Benefits
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