Jobs · Management · South Carolina

Order Processor

Renewal by Andersen of Charlotte · Summerville, SC · 2 wk ago
ManagementFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title. No metadata like Job ID. Remove boilerplate. We need to parse the posting. Summary: "Performs work under direct supervision while ensuring accurate order processing." That's about the role. Then bullet list? Actually after Summary there is "Will:" then list of duties: Attend and report ordering statistics in weekly meetings to partner with other areas of the Operations Department to ensure our customer’s patio doors and windows are ordered accurately and timely; Promote/enable the RbA Culture of “Everybody’s Gotta Win” with every interaction; Ability to articulate well verbally and in writing. Then "Qualification Requirements" heading. Then "To perform this job successfully..." paragraph. Then "Reasonable accommodations may be made..." Then "Minimum Qualifications" list: 4-year Business Administration/college degree preferred; High School Diploma or equivalent; Strong understanding of order processing. Then "Knowledge, Skills And Abilities" list: Excellent oral and written communication skills; Ability to analyze data within Excel manipulate Excel documents; Time management skills and computer proficiency in Microsoft Office and Window Platforms; Objectivity, professionalism and maturity; Flexibility and demonstrated ability to adapt well in a changing environment; Accurate, efficient and proven data entry skills; Manage to a .3 error rate in ordering; Ability to work independently. Then "Supervisory Responsibilities Order Processing" maybe heading? Actually "Supervisory Responsibilities Order Processing" seems like a heading but content after is "Essential Functions". Then list of essential functions: Data Entry and processing of units sold by Sales Team; Daily/Weekly Progress Reporting; Quality Assurance; Retrieve daily orders inputted into the shared drive by all Installation Managers and save to the electronic customer file on the shared drive.; Scan all verified orders into customer’s electronic file on the shared drive to accurately track the delivery and confirmation for each individual order.; Match orders entered by Technicians from shared files to Sales Contract for order processing of 700 to 1100 average weekly units.; Enter orders into OMS system and IQ.; Process all NSPRs (Non-standard product requests) and SPRs (Standard Product Requests).; Verify order for accuracy and provide to secondary Order Processor for confirmation.; Print all order confirmations from email system for scanning into shared drive/Customer files.; Daily communication with Install Project Managers as it relates to ordering; Responsible for ordering materials for warehouse; Other job duties as assigned. Then "Physical Demands" list: Sitting for Extended Periods; Computer Use; Attention to Detail; Communication; Document Handling; Repetitive Tasks; Team Collaboration; Technology Use; Occasional Lifting/Moving. Then "Work Environment" paragraphs: Office Setting: Much of the work is conducted in an office environment, using computers, phones, and other office equipment.; Desk Work: Extended periods of time spent at a desk, performing tasks such as order entry and data verification; Collaboration: Collaboration with other departments, such as sales, customer service, and logistics, to ensure seamless order processing.; Computer Use: Regular use of computers and software systems for order processing, tracking, and communication.; Attention to Detail: Paying close attention to detail when reviewing and processing order information to ensure accuracy.; Fast-Paced Environment: Working in a fast-paced environment, especially during peak order periods or when dealing with urgent requests.; Problem-Solving: Addressing and resolving issues or discrepancies related to orders, coordinating solutions with relevant teams.; Team Support: Providing support to other team members, particularly in coordinating order-related information.; Deadline Management: Managing order processing timelines to ensure orders are processed, shipped, and delivered according to customer expectations. Then final paragraph about statements. We need to map to sections: About the role (summary), Responsibilities (the "Will:" list and essential functions?), Requirements (minimum qualifications?), Qualifications (maybe knowledge, skills and abilities?), Skills (maybe separate?), Benefits, Pay, Schedule. We have no explicit Benefits, Pay, Schedule info. So we should NOT include those sections. We need to decide how to split content. We have: - About the role: summary sentence. - Responsibilities: The "Will:" list and essential functions list (maybe combine). Could also include "Supervisory Responsibilities Order Processing" but that seems like a heading but content is essential functions. - Requirements: Minimum Qualifications (education, experience). - Qualifications: Knowledge, Skills And Abilities list. - Skills: Could be overlapping with Qualifications; but we could put "Skills" as the list of abilities (Excel, communication, etc). However we already have Qualifications for knowledge, skills and abilities. Might combine. Given instruction: Prefer a few substantive sections over many thin ones. So we could have About the role, Responsibilities, Requirements, Qualifications (which includes knowledge, skills, abilities). No separate Skills. We must not create sections with filler like "not specified". So we omit Benefits, Pay, Schedule. Thus output:

About the role

Performs work under direct supervision while ensuring accurate order processing.

Responsibilities

  • Attend and report ordering statistics in weekly meetings to partner with other areas of the Operations Department to ensure our customer’s patio doors and windows are ordered accurately and timely
  • Promote/enable the RbA Culture of “Everybody’s Gotta Win” with every interaction
  • Ability to articulate well verbally and in writing
  • Data Entry and processing of units sold by Sales Team
  • Daily/Weekly Progress Reporting
  • Quality Assurance
  • Retrieve daily orders inputted into the shared drive by all Installation Managers and save to the electronic customer file on the shared drive
  • Scan all verified orders into customer’s electronic file on the shared drive to accurately track the delivery and confirmation for each individual order
  • Match orders entered by Technicians from shared files to Sales Contract for order processing of 700 to 1100 average weekly units
  • Enter orders into OMS system and IQ
  • Process all NSPRs (Non-standard product requests) and SPRs (Standard Product Requests)
  • Verify order for accuracy and provide to secondary Order Processor for confirmation
  • Print all order confirmations from email system for scanning into shared drive/Customer files
  • Daily communication with Install Project Managers as it relates to ordering
  • Responsible for ordering materials for warehouse
  • Other job duties as assigned

Requirements

  • 4-year Business Administration/college degree preferred
  • High School Diploma or equivalent
  • Strong understanding of order processing

Qualifications

  • Excellent oral and written communication skills
  • Ability to analyze data within Excel and manipulate Excel documents
  • Time management skills and computer proficiency in Microsoft Office and Windows Platforms
  • Objectivity, professionalism and maturity
  • Flexibility and demonstrated ability to adapt well in a changing environment
  • Accurate, efficient and proven data entry skills
  • Manage to a .3 error rate in ordering
  • Ability to work independently
We need to ensure we didn't repeat job title. No metadata. No boilerplate. Check for any leftover boilerplate like "Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions." That's a statement but could be considered boilerplate? It's about accommodations; might be considered EEO/legal boilerplate. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. So we should remove that sentence. Also remove "The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time." That's also boilerplate. Remove. Also remove "To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required." That's generic but maybe part of Requirements? It's a preamble; could be considered boilerplate but it's part of the qualifications description. Might keep? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. That sentence is somewhat generic but still part of the posting. However it's not specific to the job; it's a standard phrase. Might be considered boilerplate. Safer to remove? The instruction says remove EEO/legal/equal-opportunity/scam-warning boilerplate. This is not exactly that. It's a generic statement about requirements. Might be okay to keep as part of Requirements section? But we already have a Requirements list; we could include a short paragraph before the list. However we must not create filler. It's not filler; it's a statement. I'd keep a

before the list. Similarly "Reasonable accommodations may be made..." is about accommodations, could be considered EEO/legal. I'd remove. Thus final HTML:

About the role

Performs work under direct supervision while ensuring accurate order processing.

Responsibilities

    ...

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

    ...

Qualifications

    ...
Check that we didn't include any duplicated lines. Ensure we didn't include "Supervisory Responsibilities Order Processing" heading; we incorporated its content into responsibilities. Check for any leftover like "Physical Demands" and "Work Environment". Those are not captured. Should we include them? They are substantive info about physical demands and work environment. The instruction says include a section ONLY when the posting has real, specific content for it. We have that content. Should we create a section for Physical Demands and Work Environment? The allowed headings list includes Benefits, Pay, Schedule only; but we can also use other headings? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive list. It says "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." That suggests we should limit to those headings. It doesn't say we cannot use other headings, but the examples are those. Likely they expect only those headings. So we should not create Physical Demands or Work Environment sections. Instead we could fold that info into Responsibilities or Qualifications? But they are not exactly responsibilities or qualifications. However we could incorporate them into Responsibilities as part of job duties? Might be a stretch. The instruction says prefer a few substantive sections over many thin ones. So maybe we omit Physical Demands and Work Environment to keep sections few. But we would be discarding substantive info. However the instruction says "Preserve ALL substantive information; do NOT invent or summarize away detail." So we must preserve that info. If we cannot create a section for it because not in allowed list, we need to incorporate it somewhere else, maybe under Responsibilities as additional bullet points. That would preserve info. Thus we should add bullets for Physical Demands and Work Environment under Responsibilities (or maybe a separate section but we can't). Let's add them under Responsibilities. We need to list each item: Sitting for Extended Periods; Computer Use; Attention to Detail; Communication; Document Handling; Repetitive Tasks; Team Collaboration; Technology Use

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