Order Fulfillment Associate

Job Summary

Monday-Friday 10am-7pm

Essential Duties and Responsibilities

- Ensure items are clean, counts are correct, and conditions match the Pick Tickets - Remove all previous labels except OEM labels - Attach cardboard to monitor screens to prevent scratches - Coil and secure cables with a cable tie before packaging - Use chip foam to protect pins that could be easily bent - Prepare work reports for repair orders and account for all CSE before invoicing - Package units in protective ESD mylar bags if Surplus/Repair & exposed circuitry is present, or in pink bags otherwise - Collaborate with Order Resolution Associates on any discrepancies

Metrics and Measurements

Order Fulfillment Associates will maintain a goal attainment level of at least 100% based on established performance metrics (TBD). Failure to meet a minimum of 85% for two consecutive months may result in MRS action.

Qualifications

- Detail-oriented - Computer literate - Some technical competency

Knowledge & Skills Required

- Computer proficiency - Ability to multi-task - Fast-paced work capability - Attention to detail - Problem-solving abilities - Good communication skills

Physical Demands

- Occasional sitting, reaching/working overhead, climbing or balancing, stooping, kneeling, crouching or crawling - Frequent walking - Frequent standing and repetitive hand motions - Lifting up to 10 pounds, frequent lifting up to 35 pounds, and occasional lifting up to 100 pounds - Frequent walking on open, raised catwalks

Salary Range Information

- The range displayed on each job posting reflects the targeted base salary for the position. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. - Salary Range: $18/hr

Education & Experience

- High School Diploma or equivalent required - Technical or industrial product knowledge a plus

Bonus/Commission Plan

Eligible for commission after successful completion of an introductory 90-day period.

Employee Evaluation Summary

- Introductory Review -- Written approximately 80 days after employment, used to determine continued employment - Quarterly Reviews -- Brief written reviews focusing on quantitative performance and activity - Annual Reviews -- Quarterly reviews factored in along with attendance, job knowledge, overall performance, and dependability

Work Schedule

This is an hourly position. The schedule is an 8-hour shift, Monday through Friday, with a half-hour lunch break. Overtime work for Saturdays is scheduled and mandatory unless cancelled by senior management due to acceptable customer service levels and requirements. Additional and/or off-hour shifts may be required for production coverage.

Work Environment

The environment is a warehouse setting. Casual but professional dress attire is required. Employees must wear Radwear (company logo apparel), OSHA-approved back supports, closed-toe, hard-soled shoes, safety shoes, and a Radwell ID Badge and Access card at all times. Adherence to Radwell Safety Policies is mandatory.

Employer's Rights

This job description does not list all duties of the job. Supervisors or managers may ask you to perform other duties. You will be evaluated based on your performance of the tasks listed. The employer reserves the right to revise this job description at any time. The job description is not a contract for employment, and either party may terminate employment at any time, for any reason.