Order Fulfillment Associate

About the role

The Order Fulfillment Associate is responsible for accurately and safely producing orders received through Will Call. This position is also responsible for stocking the showroom and assisting with cleanup at the end of the day. Additionally, this role supports daily warehouse operations by ensuring products are staged, tagged, and stocked, while maintaining a clean and organized work environment. This position plays a key role in supporting customer satisfaction by ensuring orders are completed on time and inventory is presented professionally and accurately.

Responsibilities

• Pick, pack, and tag Will Call orders accurately and safely.
• Load customer vehicles with products in a timely manner.
• Operate warehouse equipment, including order pickers, pallet jacks, forklifts, and shrink wrap machines.
• Absorb and follow company policies.
• Contribute to continuous quality improvement initiatives.
• Ensure compliance with all safety standards and guidelines.
• Perform additional duties as assigned.

Requirements

• Basic understanding of pipe/tube fabrication.
• Experience using Warehouse Software Systems (TWL or CSD preferred).
• Strong organizational skills and attention to detail.
• Ability to build rapport with internal and external customers.
• A positive attitude and ability to function independently and in a team setting.
• Strong mathematical aptitude with effective time management skills.
• Proficiency in English communication.

Qualifications

• High school diploma or GED.
• At least one year of prior warehouse experience.
• Previous forklift experience preferred.

Skills

• Physical Demands: Ability to lift, carry, push, and/or pull up to 50 lbs., visual, hearing, and speech acuity, ability to stand and walk for extended periods, willingness to work in varying environmental conditions, including extreme temperatures, noise, and exposure to fumes.

Benefits

Competitive benefits include a competitive salary, comprehensive benefits, and career advancement opportunities.