Order Fulfillment Associate

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Pick, pack, and prepare e-commerce orders accurately according to customer, retailer, and shipping requirements
• Verify product codes, lot numbers, expiration dates, and quantities to ensure order accuracy and traceability
• Pack products following food safety, quality, and brand standards
• Label orders correctly, including shipping labels, compliance labels, and special handling instructions
• Cookordination with production, quality, and warehouse teams to ensure product availability and timely order fulfillment
• Maintain cleanliness and organization of the fulfillment and packing areas
• Comply with all food safety, GMP, HACCP, and sanitation requirements
• Use ERP system, e-commerce platforms, or shipping software to process orders as needed
• Assist with inventory counts, cycle counts, and reconciliation as needed
• Report damaged, missing, or non-conforming product to leadership promptly
• Meet daily productivity, accuracy, and shipping deadlines

QUALIFICATIONS

• High School diploma or general education degree (GED) preferred
• 1+ year of order fulfillment, warehouse, or e-commerce experience preferred but not required
• Experience in food manufacturing or regulated environments a plus
• Basic computer skills and familiarity with order processing systems
• Strong attention to detail and accuracy