Order Entry Representative - Lubes

About the role

RelaDyne is the nation’s leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We’re more than just a distributor—we’re a team dedicated to innovation, service excellence, and delivering reliable solutions for our customers every day. We are seeking a detail-oriented and customer-focused Lube Order Entry Representative to support our lubricants order entry team in a fast-paced environment.

Responsibilities

• Create and enter lubricant sales orders with accurate pricing, detailed notes, and customer information.
• Communicate with internal customers regarding lube orders and order requirements.
• Monitor and manage the group order queue, including receiving and responding to internal and external emails.
• Assign orders to team members in a fair and equitable manner.
• Maintain accuracy and attention to detail while managing a high volume of orders.
• Perform other duties as assigned by management.

Qualifications

• 4+ years of experience in a high-volume data entry and customer service environment.
• Strong proficiency with Microsoft Office, Excel, Outlook, and Word.
• Accurate typing and written communication skills; ability to type at least 30 WPM.
• Excellent organizational skills and strong attention to detail.
• Ability to multitask, prioritize competing deadlines, and work efficiently in a fast-paced environment.
• Strong problem-solving and communication skills.
• Professional telephone etiquette and a professional demeanor.
• Ability to clearly communicate and accurately repeat information to customers and coworkers.
• Flexible and adaptable to changing priorities and processes.
• Strong interpersonal skills and ability to work effectively as part of a team.
• Stable employment history preferred.

Preferred Qualifications

• SAP experience preferred.
• Experience in the fuel, lubricant, or transportation industry preferred.

Benefits

• Competitive pay
• Medical, dental, and vision insurance
• 401(k) with company match
• Health Savings Account (HSA)
• Paid time off and company holidays
• Career growth opportunities within a growing national organization