Order Entry Representative

Responsibilities

• Create and enter sales orders for fuel, tanks, services and special projects with accuracy and detailed notes
• Receive telephone calls and handle caller inquiries in a professional manner
• Cook up customer deliveries with other terminals
• Communicate with sales representatives and dispatchers regarding customer needs
• Other related tasks as assigned by manager

Basic Requirements

• Reside within reasonable commuting distance
• Willing to work weekends and holidays
• Minimum one year's experience in a high-volume data entry and customer service environment
• Minimum one-year recent phone experience in a corporate environment communicating with customers
• Strong proficiency in Microsoft Office, Excel, Outlook and Word programs
• Must be able to type minimum of 30 WPM
• Adept at problem solving
• Professional appearance and demeanor
• Stable employment history
• Must be able to pass background screening
• Clear concise written and verbal communication skills, must be able to accurately repeat information back to the customer
• Adept at multi-tasking and prioritizing multiple deadlines
• Excellent organizational skills and a keen attention to detail
• Flexible with change
• Willingness to accept constructive criticism and learn
• Able to work in a fast-paced environment with shifting priorities while maintaining a positive demeanor

Preferred

• SAP experience
• Experience in the fuel or transportation industry
• Customer Service phone experience

Attendance Requirements

Attendance on a regular, consistent basis is mandatory, including arriving at the time as scheduled