Order Entry Clerk

Responsibilities

• Enter customer orders with a high level of accuracy and ensure information is recorded completely in the appropriate systems.
• Review, revise, and finalize order records while monitoring details to prevent processing errors or delays.
• Support order activity across multiple platforms, including updates needed as information moves between systems.
• Perform follow-up actions required to complete transactions and close orders properly.
• Check order data for inconsistencies, investigate discrepancies, and correct issues in a timely manner.
• Use Excel to maintain organized tracking files, monitor order status, and support reporting needs.
• Work with warehouse, customer service, and other internal partners to keep order processing aligned and on schedule.
• Maintain clear documentation and accurate records throughout day-to-day operations and related administrative tasks.

Requirements

• At least 2 years of experience in order entry, order management, sales support, customer service, or a similar administrative role.
• Strong data entry and typing skills with the ability to handle numeric and computer-based entry accurately.
• Experience working in multiple systems at once and confidence learning new software tools quickly.
• Proficiency in Microsoft Excel for tracking, organizing, and updating order-related information.
• Excellent attention to detail and a consistent approach to reviewing information for accuracy.
• Ability to work independently with limited training in a fast-paced, process-driven environment.
• Strong communication and problem-solving skills when working with internal teams and resolving order issues.