Oracle Order to Cash (O2C) Functional SME

Responsibilities

• Serve as the primary subject matter expert for the Order to Cash lifecycle, encompassing customer/agreement setup, billing, invoicing, revenue recognition, accounts receivable, collections, and cash application within the Oracle Core FS SaaS environment.
• Lead requirements gathering, gap analysis, and functional design sessions to document O2C business process requirements and map them to Oracle system capabilities.
• Configure and validate Oracle O2C modules (including Oracle Receivables, Order Management, and related subledgers) in alignment with federal accounting standards (FASAB/USSGL) and agency-specific requirements.
• Develop and maintain functional design documents, configuration workbooks, test scripts, and O2C process flows and standard operating procedures (SOPs).
• Lead and support System Integration Testing (SIT), User Acceptance Testing (UAT), and Operational Readiness Demonstrations for O2C functional areas.
• Collaborate with the data migration team to support conversion of open receivables, customer master data, and historical transaction data from legacy systems to the new Core FS solution.
• Work with integration teams to define and validate inbound/outbound data exchanges between the Core FS O2C modules and agency billing, collection, and mission systems.
• Support the design and implementation of automated O2C processes including electronic invoicing, lockbox processing, and automated cash application where applicable.
• Provide functional guidance on revenue recognition policies, intragovernmental transaction processing, and reimbursable agreement management in compliance with OMB, FASAB, and agency-specific policies.
• Coordinate with the Oracle Trainer to develop and review O2C end-user and administrator training materials, job aids, and knowledge management resources.
• Support financial audit readiness activities related to the O2C cycle, including documentation of internal controls, reconciliation procedures, and response to audit findings.
• Participate in change management and stakeholder engagement activities to support agency readiness for O2C process changes during migration.
• Monitor post-go-live O2C operations and provide hypercare support to resolve issues and optimize system performance.

Qualifications

• Minimum 6 years of experience in Oracle ERP Order to Cash functional implementation, including Oracle E-Business Suite (EBS) Receivables and/or Oracle Cloud Financials (Accounts Receivable, Billing).
• Demonstrated experience supporting federal government Oracle ERP implementations with O2C scope, preferably within CFO Act agency environments.
• Deep knowledge of federal receivables management, intragovernmental transactions, reimbursable agreements, and revenue recognition under federal accounting standards.
• Experience developing functional design documents, configuration workbooks, and test scripts for Oracle O2C modules.
• Proficiency leading and supporting SIT, UAT, and go-live readiness activities for O2C functional areas.
• Strong understanding of the integration points between O2C and other financial management process areas including General Ledger, Procurement to Pay (P2P), and Budget Execution.
• Excellent analytical, facilitation, and communication skills with demonstrated ability to work effectively with both technical teams and non-technical agency stakeholders.
• Ability to obtain and maintain a Public Trust / Suitability clearance.
• Bachelor’s degree in Accounting, Finance, Business Administration, Information Technology, or a related field. Equivalent combination of education and experience may be considered.

Preferred Qualifications

• Experience supporting large-scale, multi-agency federal financial management SaaS migrations.
• Familiarity with the Federal Integrated Business Framework (FIBF) Federal Financial Management (FFM) Business Standards applicable to the O2C process area.
• Experience with Oracle advanced collections, AutoInvoice, and lockbox processing in a federal shared services context.
• Knowledge of DATA Act compliance requirements as they relate to receivables and revenue reporting.
• Experience supporting financial statement audit readiness for O2C-related balances and disclosures.
• Familiarity with AI/ML-driven automation of receivables and cash application processes.
• Oracle EBS or Oracle Cloud Financials certification in Receivables or Order Management.
• Certified Government Financial Manager (CGFM) or Certified Public Accountant (CPA) credential preferred.

Benefits

• Holidays - Eleven
• Retirement Plan (401k) Matching
• Short-Term & Long-Term Disability
• Life Insurance (Basic, Voluntary & AD&D)
• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days)