Oracle ICM Systems Analyst

Responsibilities

• Configure, develop, and maintain Oracle Incentive Compensation Management (ICM) solutions to support commission and incentive compensation programs.
• Translate business requirements and commission plan designs into scalable system configurations.
• Support implementation efforts, including testing, validation, and deployment of new compensation plans.
• Validate data integrations, commission calculations, and payout results to ensure data integrity and accuracy.
• Troubleshoot system issues, identify root causes, and implement sustainable solutions.
• Partner with business analysts, compensation teams, and IT stakeholders to support enhancements and ongoing system improvements.
• Participate in user acceptance testing (UAT), quality assurance activities, and change management processes.
• Develop and maintain system documentation, configuration standards, and support procedures.
• Assist with ongoing administration, enhancements, and optimization of the Oracle ICM platform.
• Support reporting, data reconciliation, and audit compliance activities related to compensation programs.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business, Finance, or a related field, or equivalent work experience
• 1–3+ years of experience configuring or supporting incentive compensation management systems
• Experience with Oracle ICM strongly preferred; experience with Varicent, SAP Commissions (Callidus), Xactly, Motivator, or similar platforms will also be considered
• Understanding of commission plans, incentive compensation structures, and calculation methodologies
• Experience translating business requirements into technical solutions and system configurations
• Strong analytical and problem-solving skills with the ability to troubleshoot complex system and data issues
• Experience validating calculations, data integrations, and reporting outputs
• Strong SQL, reporting, Excel, or data analysis skills preferred
• Experience working with HR, Finance, Sales Operations, Compensation, or IT stakeholders
• Excellent communication skills with the ability to work effectively across technical and non-technical teams
• Ability to manage multiple priorities in a fast-paced, project-driven environment
• Experience supporting enterprise software implementations or system enhancements preferred

Benefits

• Health, Dental and Vision plans – multiple options, including HSA and FSA
• PTO: 12–25 vacation days depending on tenure, 5 sick days, 6 holidays, 2 half-day holidays, 2 floating holidays, 1 inclusion day, 1 volunteer day
• 401(k) with 50% match up to 6%
• Tuition reimbursement
• Company-paid Calm app membership for mental wellness