Oracle Health | EHR Adoption and Training Consultant

About the role

When you join Oracle Health Consulting as a Change Consultant, you become a part of a fast-growing team supporting our federal customers in the largest electronic health record modernization effort. In this role, you will travel to multiple sites to execute change management events and create hands-on adoption experiences for end users and customer stakeholders.

Note: This role requires up to 100% travel to sites around the US. Candidate must be a US Citizen and be able to obtain a Federal Security Clearance.

Responsibilities

• Localize and implement change management strategies and plans that maximize adoption, minimize resistance and meet project objectives.
• Build strategies to support adoption of the changes required by a project or initiative.
• Plan and execute change management events across multiple facilities, delivering a consistent, high-quality experience for end users and customer stakeholders.
• Review event schedules, participant enrollment, session requirements, and local site needs to prepare for successful event delivery.
• Coordinate with Oracle Health stakeholders and other event partners to align session logistics, roles, materials, and participant support.
• Define and build a plan to address anticipated resistance.
• Prepare and manage session materials, participant communications, care team collaboration channels, and access resources needed for hands-on engagement.
• Welcome and orient participants, communicate session objectives and value, and support a positive, engaging environment.
• Support participants throughout sessions by answering questions, monitoring progress, troubleshooting issues, and escalating items as needed.
• Capture and upload required event documentation, including attendance records, feedback, issues, wins, and areas for improvement.
• Perform other responsibilities as assigned.
• Travel up to 100% to customer sites and perform other responsibilities as assigned.

Qualifications

• Minimum of Bachelor's Degree in Business, Management, Healthcare Administration, Education, or related field or professional work history equivalency.
• At least 4 years total related work experience, including change management, training, event delivery, project coordination, or customer-facing experience; health care information technology experience preferred.
• Demonstrated ability to support adoption activities, learning events, training sessions, or other customer-facing change initiatives.
• Must be a U.S. citizen and be able to obtain a Public Trust clearance.
• Knowledge of the use of Microsoft Office Products and related applications.
• Able to travel up to 100% to customer sites, including extended and recurring travel across markets and facilities.
• Be able to work irregular hours as needed and allowed by local regulations.

Preferred Qualifications

• Certification: Certified Change Management Professional (CCMP)
• Certification: Prosci Change Management
• Experience with Federal or Public Sector customers
• Experience supporting health care learning events, training delivery, or large-scale technology transformation initiatives

Skills

• Relationship builder at your core
• Curious mind with a passion for customer service, delivery excellence, and supporting end user adoption
• Self-starter, confident and driven with strong organizational skills and the ability to manage multiple event details
• Exceptional verbal and written communication skills and the ability to build rapport with diverse audiences
• Excellent presentation and facilitation skills coupled with an ability to communicate complex ideas in a simple manner
• Proven ability to work with uncertainty, navigate ambiguous situations and solve problems in a fast-paced event environment
• Strong commitment to continuous learning and professional development, showing a willingness to travel, take on new challenges, and contribute significantly to the organization's growth and success

Pay

US Hiring Range: $71,200 - $166,100 per year. May be eligible for bonus and equity.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation for salaried (non-overtime eligible) positions; Accrued Vacation for others (13 days annually first three years, 18 days annually thereafter for employees working at least 35 hours/week, prorated for 20-34 hours/week)
• 11 paid holidays
• Paid sick leave: 72 hours upon date of hire, refreshes each calendar year, carries over up to 112 hours maximum
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal
• Voluntary benefits including auto, homeowner and pet insurance

Schedule

• Up to 100% travel to customer sites across the US, including extended and recurring travel
• Irregular hours as needed and allowed by local regulations
• Must be a U.S. citizen and able to obtain a Public Trust clearance
• Certain U.S. based or U.S. customer-facing roles may require compliance with immunization/occupational health mandates and/or drug testing requirements

Career Level: IC3