Oracle Fusion Cloud Engineer/Support Analyst

About the Department

IT Services (ITS) collaborates with campus partners to support the mission of the University of Chicago through the consistent delivery of high-quality solutions and services. We provide secure, stable, and reliable infrastructure and applications that support the mission of the University. ITS supports and enables faculty research and teaching with the effective use of technology, simplifies the technology experience for all users, identifies, manages, and mitigates technology risks for the University.

Job Summary

The University of Chicago's IT Services team is seeking a seasoned Cloud/Environment/SaaS Engineer to manage and optimize its Oracle Cloud Fusion ERP ecosystem. In this role, you will help oversee environment lifecycle management across production, test, and development instances, coordinate Oracle's quarterly patch cycles, and ensure the stability of custom integrations, leveraging expertise in REST/SOAP APIs, SQL/PL/SQL, and scripting tools like Python or Bash to automate and streamline operations.

Responsibilities

• Knowledge of ERP Finance and SCM.
• Manages Pods (SaaS instances), including production, test, and development environments.
• Covers coordination and testing of mandatory Oracle quarterly patches to ensure custom integrations don't break.
• Aids with Mulesoft and Oracle Cloud Infrastructure.
• Helps with Visual Builder (VBCS) for creating custom web/mobile front-ends that interact with SaaS data.
• Assists with business process analyses, needs assessments, and preliminary cost/benefits analyses.
• Administers new IT developments, keeps up with evolving business requirements, and uses knowledge of University systems to recommend appropriate systems alternatives and/or enhancements to current systems.
• Performs other related work as needed.

Minimum Qualifications

• Education: Minimum requirements include a college or university degree in related field.
• Work Experience: Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Preferred Qualifications

• Education: Bachelor’s degree in information technology, computer science, or a related field.
• Experience: Progressive experience in Oracle Cloud environment management.
• Background handling integrations.
• Working in an environment where multiple teams work together.
• Designing and improving integration architecture.
• Technical Skills or Knowledge: Expertise in SaaS Platform, solid development and data skills, proficient on REST and SOAP APIs, as well as Oracle’s Business Events, SQL and PL/SQL expertise for data extraction using BI Publisher and OTBI (Oracle Transactional Business Intelligence), proficiency in Python or Bash for automating repetitive environmental tasks, expertise in working with Oracle resources on SR’s and different types of patches, such as cumulative patches, etc., and proficiency in DevOps function.
• Preferred Competencies: Exceptional communication skills; empower, mentor, and inspire, manage competing priorities and multi-disciplinary teams to deliver complex solutions on time and within budget, strong analytical, critical thinking, and creative problem-solving abilities, demonstrated ability to build partnerships with IT and cross-departmental business leaders, deep commitment to continuous learning, innovation, and change management.

Application Documents

• Resume/CV (required)
• Cover Letter (required)
• References (3) (required)

Contact Information

(3)(required)

Pay Range

$110,000.00 - $125,000.00

Benefits Eligible

Yes

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.