Optician

About the role

Guide customers through the frame or contact selection process
Operate manual lensometer and other tools to achieve proper fittings for patients
Educate patient about eyewear and contact lens options
Reviews eye glass prescriptions and orders based on medical chart and processes orders accordingly
Performs eyeglass frame adjustments and repairs. Includes proper alignment of frame, comfortable fit, functional vision and instructions on proper wear and care of eyeglasses
Provide honest but compassionate feedback about aesthetic choices in frames
Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
Perform administrative tasks, such as answering phones and monitoring inventory
Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
Designs and arranges product displays and creates a welcoming patient environment
Achieve sales goals and quotas as determined by Executive team while attending to patients' specific needs and desires
Educates staff and providers about eyewear and contact lens options, and new product developments

Responsibilities

• Guide customers through the frame or contact selection process
• Operate manual lensometer and other tools to achieve proper fittings for patients
• Educate patient about eyewear and contact lens options
• Reviews eye glass prescriptions and orders based on medical chart and processes orders accordingly
• Performs eyeglass frame adjustments and repairs. Includes proper alignment of frame, comfortable fit, functional vision and instructions on proper wear and care of eyeglasses
• Provide honest but compassionate feedback about aesthetic choices in frames
• Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
• Perform administrative tasks, such as answering phones and monitoring inventory
• Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
• Designs and arranges product displays and creates a welcoming patient environment
• Achieve sales goals and quotas as determined by Executive team while attending to patients' specific needs and desires
• Educates staff and providers about eyewear and contact lens options, and new product developments

Requirements

• Experience with fitting and selection of both contact lenses and glasses
• Ability to operate lensometers and other equipment
• Excellent customer service and sales skills; Demonstrated ability to work with patients of all ages
• Strong organization with attention to detail
• Excellent interpersonal skills and ability to communicate clearly and effectively with patients, staff, providers and vendors
• Demonstrated computer literacy

Skills

• Experience with fitting and selection of both contact lenses and glasses
• Ability to operate lensometers and other equipment
• Excellent customer service and sales skills; Demonstrated ability to work with patients of all ages.
• Strong organization with attention to detail.
• Excellent interpersonal skills and ability to communicate clearly and effectively with patients, staff, providers and vendors.
• Demonstrated computer literacy.