Optical Lead

Essential Functions

• Maximize each transaction by educating patients on premium products, lens enhancements and benefits of multiple pairs of glasses
• Accurately inspect eyewear before final dispense, ensuring proper fit and care of product
• Receive and dispense eyewear orders into optical practice management system
• Leads by example and maintain positive patient and staff experiences
• Affords assistance with implementation of optical promotions
• Works with Director of Retail & Asset Management to develop and implement training programs for all optical staff
• Affords assistance with monthly and quarterly inventory counts
• Works with Director of Retail and Asset Management to handle patient complaints
• Participates in roles including hiring, orientation and training as needed
• Create staff schedules considering business trends, peak hour traffic and customer needs, and move staff as necessary to increase efficiency and reduce costs
• Affords assistance with approval of weekly timecards and PTO requests
• Affords assistance with Development of creative ideas and innovative approaches to improve work schedules, workflows, and productivity
• Ensures optical team members deliver outstanding patient care, by mentoring the appropriate professional behavior

Other Essential Functions

• Must be willing and able to work a variety of hours and work in the various locations as needed
• Must present self at the workstation, ready for work, at the scheduled time
• Participate in department and company meetings, as requested
• Performs other duties as assigned by the Director of Retail & Asset Management

Expected Compensation

Between $21.99 - $26.39/hour. Compensation will be determined based on relevant experience and skills.