Optical Department Manager

POSITION SUMMARY

The Optical Department Manager supervises the Optical staff within the surgical department of the practice. This position requires a strong leader with the ability to lead, develop, and motivate staff to ensure optimal efficiency and deliver the highest quality of patient care.

What We Offer

• Annual salary based on previous supervisor and industry experience.
• 6.5 Paid Holidays + 2 Floating Holidays to be used at your discretion
• Up to 10 days of PTO within first year of employment
• Company-sponsored Career Development Program aligned with American Optometric Association - With wage increases!
• Benefits including major medical, dental, vision, 401k, and Employee Assistance Program

Essential Responsibilities

• Develop and guide staff to ensure consistency in performance and improve efficiencies.
• Cook up patient scheduling and monitor patient flow throughout the office, ensuring timely patient services.
• Verify accuracy of data entry of patient insurance, charge entry, and payment balances on a daily and monthly basis.
• Maintain inventory of all medications and supplies to ensure each examination room, the optical lab, and the office is well stocked accordingly.
• Evaluate staff performance and provide additional training as necessary.
• Aid staff in their essential responsibilities, as necessary.
• Provide a safe, clean, organized and inviting environment for both patients and staff.
• Perform other duties and assume various responsibilities as determined by the Practice Manager and doctor(s).

Education And/Or Experience

• A high school graduate, or equivalent
• Previous experience in ophthalmology is preferred
• Previous experience with supervision is required
• Previous experience in medical coding/billing is preferred.

Competencies

• Excellent interpersonal, written and verbal communication skills
• Decisive leadership with above average judgment
• Detail oriented, self-starter, with strong organizational skills
• Able to effectively sustain multiple, simultaneous tasks
• Able to lead, motivate, and promote a team environment
• Able to build and maintain good rapport with the doctors, staff and patients, and handle situations with confidence, tact and resourcefulness
• Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast paced environment

Physical Demands And Work Environment

Physical Activity: Standing for sustained periods of time, Talking, Hearing. Physical requirements: Light work. The worker is required to have close visual acuity to perform each activity.

Personal Development

• Staff members are required to meet training expectations within the initial 90-day orientation period.
• Obtaining certification in ophthalmic field is encouraged.
• The company will provide assistance to all employees eligible for the Employee Career Development Program.