Ops Training Specialist II

Relocation assistance is not available for this position. Applicants must be legally authorized to work in the United States without current or future employer-sponsored work authorization. Employment is contingent upon successful completion of all applicable pre-employment requirements, including a background check and drug screening.

About the role

As an Ops Training Specialist II at Thermo Fisher Scientific in Rochester, New York, you will develop and deliver learning solutions that support our employees, operations, and commitment to quality. Partnering with business leaders, subject matter experts, and cross-functional teams, you will identify learning needs and create effective training experiences using instructor-led training, eLearning, on-the-job learning, and virtual delivery. Your work will directly impact employee development, operational excellence, regulatory compliance, and the customers who depend on Thermo Fisher Scientific.

Environmental conditions include adherence to all Good Manufacturing Practices (GMP) and safety standards, with some degree of PPE (Personal Protective Equipment) required, such as safety glasses, gowning, gloves, lab coat, and ear plugs. The work schedule is standard Monday through Friday.

Responsibilities

• Develop, update, and maintain engaging training materials and learning programs.
• Conduct training needs assessments and identify opportunities to close knowledge and skill gaps.
• Facilitate instructor-led, virtual, and on-the-job training for employees.
• Support Learning Management System (LMS) administration, training assignments, records, and reporting.
• Partner with leaders and subject matter experts to develop effective learning solutions.
• Monitor training metrics and use data and feedback to improve program effectiveness.
• Help maintain training compliance within a regulated environment.
• Apply adult learning and instructional design principles to create practical and engaging learning experiences.
• Manage multiple training initiatives and projects while balancing priorities and deadlines.
• Collaborate across functions to continuously improve training processes and employee development.
• Work flexible hours when needed to support business and global operational requirements.

Requirements

• Bachelor’s degree plus at least 2 years of experience in training, learning and development, instructional design, or a related area.
• Experience developing and delivering instructor-led and/or virtual training.
• Experience working with Learning Management Systems (LMS).
• Strong written, verbal, facilitation, and interpersonal communication skills.
• Strong organizational and project management capabilities.
• Proficiency with Microsoft Office applications.
• Demonstrated ability to collaborate effectively with employees, subject matter experts, and leaders across functions.
• Detail-oriented approach with the ability to manage multiple priorities in a collaborative environment.

Preferred Qualifications

• Experience in pharmaceutical, life sciences, manufacturing, or another regulated industry.
• Education or experience in Education, Instructional Design, Life Sciences, Business, Adult Learning, Organizational Development, or a related field.
• Knowledge of adult learning principles and instructional design methodologies.
• Familiarity with eLearning development tools such as Articulate or Camtasia.
• Knowledge of GMP, GDP, or other applicable regulatory requirements.
• Training, instructional design, or learning and development certifications.
• Experience using training metrics, learner feedback, and performance data to drive continuous improvement.

Benefits

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs.
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement.
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy.
• Retirement and savings programs, such as a competitive 401(k) U.S. retirement savings plan.
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount.

For more information on our benefits, visit Thermo Fisher Scientific Total Rewards.

Pay

The salary range estimated for this position based in New York is $55,000.00–$89,000.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.