OPS ADMINSTRATIVE ASSISTANT - 67915009 1

Position Summary

This is an administrative position assisting the Regional Operations Manager (or Regional Program Administrator) in the operation of the Region. The employee provides administrative support, researches and gathers data, prepares draft reports and correspondence, recommends and implements operational administrative systems, and interprets policy to provide guidance and assistance to further the achievement of the goals of the Region.

The Work You Will Do

• Answers phone calls and directs callers to appropriate personnel, schedules appointments, prepares and distributes incoming and outgoing mail and packages, and assists clients and other visitors.
• Receives, inputs and tracks all Community Activities Plans and resources as well as assists in all preparations related to outreach and community events.
• Works closely with other administrative staff and supports other colleagues as needed.
• Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.
• Ensures that deadlines are met and adapts to changing priorities.
• Prepares meeting agendas and takes meeting minutes.
• Drafts and edits letters, reports, and other documents.
• Maintains physical and digital filing systems.
• Operates and maintains office equipment, including printers, copiers, and fax machines.
• Affixes to all emergency preparedness and recovery efforts as required.
• Performs other duties as directed.

Minimum Qualifications

• A High School Diploma or its equivalent.
• Proficient in using databases, electronic files and Microsoft Office Programs.
• Experience in providing excellent customer service.

Knowledge, Skills, And Abilities

• Ability to:
• Communicate effectively and provide exceptional customer service.
• Use Microsoft Office Programs including Outlook, Word & Excel.

Additional Information

• Profile Completion: Applicants must complete all fields in the Candidate Profile, including their work history with the month and year.
• Retiree Notice: Retirees of the Florida Retirement System (FRS) must check with the FRS on how their current benefits will be affected if they are re-employed with the State of Florida.
• Direct Deposit Program: As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program.
• Background Screening Requirement: It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.
• Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting.
• APD only hires U.S. citizens and those lawfully authorized to work in the U.S. APD participates in the U.S. government’s employment eligibility verification program (E-Verify), which electronically confirms an employee’s eligibility to work in the U.S. after completing the employment eligibility verification form (I-9).