Adminstrative Assistant

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Schedules appointments for consumers to meet with advocates.
• Handles the Information and Referral process.
• Manages the agency’s lobby area.
• Greets and guides all visitors, including vendors, consumers and job candidates.
• Ensures completion of paperwork, sign-in and security procedures.
• Handles special administrative projects for the Regional Director.
• Answers and transfers all incoming voice, videophone, and TTY calls.
• Performs clerical duties, including but not limited to delegating and responding to emails in addition to other light office duties as needed.
• Enters consumer statistics into computer database.
• Affords assistance with managing social media for the office including creating flyers for workshops and events, managing monthly e-news emails to distribute, and keeping up to date with posting on the social medias.
• Performs such tasks and responsibilities as may be delegated.

QUALIFICATIONS

• Bachelor’s degree with a minimum of 2 years’ clerical/office experience.
• Fluency in American Sign Language required and Spanish strongly preferred.
• Demonstrate proficiency in Microsoft Office programs, and excellent verbal and written communication skills are required.
• Experience with Canva, video editing, graphic design, and managing social media is preferred.
• Must possess the ability to relate and be sensitive to deaf persons with varied communication skills and language levels, and be able to work with a diverse, multi-ethnic population.
• Maintain the highest level of confidentiality.
• Demonstrated ability to perform professionally.
• Punctuality and reliability are a must.
• Maintain a cooperative relationship with co-employees, directors, and the CEO.