Operator III-Fulfillment Shipper
Ajinomoto Cambrooke, Inc. · Ayer, MA · 1 mo ago
Management$23.5/hrFull-time
Position Overview
The Fulfillment Shipper is responsible for end-to-end order fulfillment and shipping accuracy; ensures on-time delivery, 100% order accuracy, and adherence to safety, quality, and food-safety (GMP) requirements. Operates warehouse equipment and order-picking systems; loads/unloads trucks including frozen product handling.
Key Responsibilities
- Process Fishbowl orders using shipping software; pick, pack, and ship orders accurately and on time.
- Load/unload trucks, wrap outbound pallets, and manage end-of-day UPS shipments.
- Maintain shipping supplies, alert lead for reorder when stock drops below minimum.
- Report issues affecting quality, accuracy, or timeliness to Team Lead; communicate product defects to Quality.
- Maintain sanitary work area and follow food safety/GMP policies (PPE, hair/beard nets, gloves).
- Perform inventory cycle counts and other Warehouse/Fulfillment procedures as assigned.
- Use computers, scanners, tape guns, box cutters, pallet jacks, conveyors, case packers, and Operate Forklift (company-issued License Required).
- Attend Required training; assist with other duties as requested by Team Lead/Management.
Qualifications
- High School Diploma or equivalent preferred.
- 2+ years manufacturing environment experience; food & beverage manufacturing preferred.
- 2+ years shipping/packing experience.
- Ability to read, write, and speak English.
- Ability to operate warehouse machinery (forklift, pallet jack, wave/palletizer), and use order-picking software and scanners.
- Able to recognize lot numbers, date codes, and visually detect product deviations.
- Strong attention to detail, reliability, positive attitude, and ability to work independently and in teams.
- Flexible to take on assignments as required.
Physical Requirements / Working Conditions
- Work in food manufacturing environment; adhere to GMP, food safety, and workplace safety policies.
- Handle frozen (-10°F) and shelf-stable items; load/pull stock from walk-in freezer.
- Stand on concrete floors 8+ hours/day; frequent bending, stooping, reaching.
- Repetitive hand/finger motions; regularly lift up to 35 lbs; occasionally lift/push/pull up to 50 lbs.
- Operate pallet jacks and maneuver full pallet loads.
Benefits
- 401(k) w/ company contributions
- medical/dental/vision (effective day 1)
- paid time off
- company holidays
- floating holidays
- paid parental leave
- wellness programs and reimbursement
- company-paid life & disability insurance
- EAP
- tuition reimbursement
- mental health & caregiving support
- career development
Company Overview
Ajinomoto Cambrooke, Inc. (ACI) - mission: improve health through nutritional therapies. 25+ years delivering therapeutic nutrition; collaborative, mission-driven workplace focused on career growth and patient impact.