Operator

About the role

Sully's Steamers is growing, and we are looking for business-minded individuals to be operator at our various locations.

Responsibilities

• General Oversee and manage all areas of the restaurant and make final decisions on matters of importance.
• Financial Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.
• Ensure accuracy and timeliness of financial and personnel/payroll related administrative duties.
• Food safety and planning Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Estimate food and beverage costs.
• Work with Corporate office staff for efficient provisioning and purchasing of supplies.
• Schedule deliveries of fresh food and supplies.
• Supervise portion control and quantities of preparation to minimize waste.
• Estimate food needs, place orders with distributors and schedule the delivery of fresh food and supplies.
• Maintain ServSafe certification.
• Respond to complaints, turning dissatisfied guests into return guests.
• Provide direction to employees regarding operational and procedural issues.
• Interview hourly employees.
• Direct hiring, supervision, development, and, when necessary, termination of employees.
• Conduct orientation, explain the Sully’s Steamers Philosophy and oversee the training of new employees.
• Develop employees by providing ongoing feedback, establishing performance expectations, and by conducting performance reviews.
• Prepare schedules and ensure that the restaurant is staffed for all shifts.
• Community Involvement Provide a strong presence in the local community and a high level of community involvement by restaurant and personnel.

Qualifications

• A college degree is preferred. A combination of practical experience and education will be considered as an alternative.
• Knowledge of computers (MS Word, Excel).
• Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• Valid driver's license.
• Eligible to work in the United States.

Personal Requirements

• Self-discipline, initiative, leadership ability, and outgoing.
• Pleasant, polite manner and a neat and clean appearance.
• Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards.
• Ability to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
• Ability to determine the applicability of experience and qualifications of job applicants.

Accountabilities

• Keeps owners/partners promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary or suggests alternative courses of action.
• Completes job responsibilities and performance objectives in a timely and effective manner and in accordance with Sully’s Steamers policies and procedures.
• Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate that will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
• Provides a favorable image of Sully’s Steamers.

Compensation

$75,000.00 - $100,000.00 per year