Operations Training Specialist (Level I and II)

Woodward is committed to creating a great workplace for all team members, acting with integrity, respect, and accountability while delivering energy control solutions for a clean future.

About the role

We are seeking an Operations Training Specialist to support our manufacturing teams by delivering engaging training, coordinating learning schedules, and helping employees build the skills needed for success. The ideal candidate is a motivated leader who enjoys working with both small teams and large groups, is highly organized, adaptable, and skilled at problem-solving in a fast-paced environment. Prior training experience and mechanical aptitude are a plus, along with proficiency in the Microsoft Office Suite.

Schedule

Shift: 7:00 AM - 3:30 PM

Pay

Estimated hourly base pay:

• Level I: $24.04 - $31.25
• Level II: $27.40 - $35.58

Benefits

• Annual cash bonus opportunity
• 401(k) match (4.5%)
• Annual Woodward stock contribution (5%)
• Tuition reimbursement and training/professional development opportunities
• 12 paid holidays
• Industry-leading medical, dental, and vision insurance (effective upon date of hire)
• Vacation, sick time, vacation buy-up, short-term disability, and bereavement leave
• Paid parental leave
• Adoption assistance
• Employee Assistance Program, including mental health benefits
• Member life & AD&D, long-term disability, and optional life insurance
• Member referral bonus
• Spouse/child optional life and optional AD&D insurance
• Healthcare and dependent care flexible spending accounts
• Voluntary benefits, including home/auto insurance discounts, whole life insurance, critical illness insurance, legal assistance, and military leave

Responsibilities

Operations Training Specialist Level I

• Update Training Materials: Creates and updates standardized training documentation based on operational procedures and quality guidelines.
• Conduct Routine Training Sessions: Conducts routine training sessions to educate members on foundational skills and operational processes.
• Provide Membership Support: Acts as a mentor and lead for members, providing guidance and support.
• Collaborate with Team Members: Collaborates with team members to identify training needs and integrate training initiatives with team objectives.
• Support Problem Resolution: Assists in resolving straightforward operational challenges by recognizing gap-to-standard and resolving or escalating.

Operations Training Specialist Level II

• Develop Training Materials: Designs, develops, and continuously improves standardized training documentation aligned with operational procedures and quality standards. Produces comprehensive learning resources that effectively support and enhance operational performance across teams.
• Conducts Routine & Non-Routine Training Sessions: Conducts structured training sessions focused on foundational skills and core operational procedures. Leads more specialized and adaptive training programs to address complex skills and evolving operational needs.
• Provide Training Support: Serves as a mentor and subject matter expert, offering proactive guidance, support, and practical solutions to team members. Leads efforts to address common operational training challenges, fostering continuous improvement and development.
• Mentor Team Members: Partners with team members to assess training needs and align learning initiatives with team goals. Serves as a knowledgeable resource by mentoring and supporting less experienced colleagues, fostering a culture of continuous learning and development.
• Problem Resolution: Identifies and addresses routine operational challenges by recognizing deviations from standard procedures. Proactively implements effective, sustainable solutions or escalates issues as appropriate to ensure continuous improvement and operational excellence.

Skills

Operations Training Specialist Level I

• Analytical Skills: Utilizes basic analytical methods to evaluate training effectiveness and operational processes.
• Training Technology: Maintains comprehensive training materials and standard operating procedures with common software and/or technology.
• Critical Thinking: Identifies routine challenges and recognizes when the problem can be resolved individually or needs to be escalated.
• Task Completion: Ability to complete assigned tasks by a pre-determined deadline.
• Effective Communication: Conveys technical information clearly and effectively to team members and trainees.
• Team Collaboration: Works collaboratively with team members to integrate training initiatives with departmental goals.
• Attention to Detail: Ensures accuracy and thoroughness in preparing and delivering training content.
• Instructional Design (ID): Uses ID principles and team standards to update existing content.
• Basic Systems Knowledge: Awareness and understanding of Operations systems and ability to communicate and answer basic questions.
• Time Management: Efficient in managing personal workload to meet deadlines and quality standards.

Operations Training Specialist Level II

• Analytical Thinking: Applies foundational analytical techniques to assess training effectiveness and optimize operational workflows. Demonstrates proficiency in interpreting data and evaluating processes to support informed, data-driven decision-making.
• Training Technology: Designs, develops, and maintains comprehensive training materials and standard operating procedures utilizing commonly used software and technology platforms to enhance learning effectiveness and operational consistency.
• Problem Solving: Demonstrates sound judgment in identifying and addressing routine challenges. Effectively distinguishes between issues that can be resolved independently and those requiring escalation. Skilled in analyzing common problems, applying appropriate solutions, and contributing to continuous improvement efforts.
• Project Coordination: Demonstrates the ability to manage and complete assigned tasks within established deadlines. Collaborates effectively with peers to achieve shared project goals, applying both creativity and adherence to organizational standards to deliver high-quality outcomes.
• Technical Communication: Demonstrates proficiency in articulating technical concepts with clarity and precision to both team members and trainees. Effectively translates moderately complex technical information into accessible language tailored to diverse audiences within the organization.
• Team Collaboration: Demonstrates strong collaboration skills by actively partnering with team members to align training initiatives with broader departmental objectives. Skilled in fostering cohesive teamwork to drive shared goals and ensure seamless integration of learning strategies across functions.
• Attention to Detail: Demonstrates a high level of accuracy and precision in the creation and delivery of training content. Proactively ensures the quality, consistency, and correctness of materials across team projects, initiatives, and deliverables.
• Instructional Design (ID): Applies instructional design principles and adheres to team standards to develop new learning content and enhance existing materials.
• Application of Systems Knowledge: Demonstrates a solid understanding of core Operations systems, with the ability to effectively communicate system functions and address routine inquiries. Applies systems knowledge to troubleshoot and resolve common challenges independently, supporting operational efficiency and team performance.
• Time Management: Demonstrates the ability to effectively manage multiple tasks and navigate competing priorities while consistently meeting deadlines. Maintains a high level of efficiency in organizing and executing personal workload to ensure timely delivery and adherence to quality standards.