Operations Training Specialist

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A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

About the role

The Operations Training Specialist will be responsible for developing and delivering learning solutions for the assigned client group(s) within operations and providing on-going coaching and feedback to ensure associates have the necessary skills to meet the requirements of their position.

Responsibilities

• Delivers new hire training and other training programs to assigned client groups.
• Evaluates training to ensure effectiveness and that associates have the necessary skills to perform job duties.
• Maintains business relationships with management liaisons to ensure feedback on process and results of the training are incorporated into the ongoing curriculum.
• Conducts classroom and On-the-Job Training for operators and technicians when the need arises.
• Sure all operators are trained and certified based on process requirement in a timely manner.
• Makes sure certification and re-certification activities are monitored and followed-up.
• Ensures training system and standard compliance.
• Participates and performs process/system related training.
• Prepares training packages as and when required by the respective projects.
• Tracks and reports information by reviewing employee training records for current licenses, certificates, and renewals, maintaining records of mandatory training, maintaining up to date training files on all safety sensitive personnel, checking all files for up to date medical, and advising employees as needed for training purposes.

Requirements

• Typically requires a bachelor’s degree in related field or equivalent experience.
• Public speaking experience.
• Microsoft suite experience.
• Previous training experience preferred.

Qualifications

• Experience in a similar role is preferred.

Skills

• Strong communication and interpersonal skills.
• Ability to develop and deliver effective training programs.
• Proficiency in Microsoft Office Suite.

Benefits

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps.

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