Operations Technical Trainer (Second Shift)

About the role

As the Operations Technical Trainer, you are the owner of equipment and process training for your assigned department and shift, supporting other shifts as needed. This on-the-floor role ensures operators are trained correctly, consistently, and measurably to directly support safety, quality, and performance outcomes. While this position does not have direct supervisory authority, it plays a key role in influencing operator performance and adherence to standards.

This role is not available for any form of immigration sponsorship or support, including completion of the Form I-983 training plan required for STEM OPT.

Responsibilities

• Facilitates hands-on equipment and process training for operators within the assigned department and shift.
• Conducts and documents skill assessments and recertifications.
• Serves as the first point of contact for new hire training within the area after orientation.
• Utilizes standardized training formats, including Standard Operating Procedures (SOP), Job Instructions (JI), and Job Instruction Breakdown (JIB) documents and assessments.
• Updates standardized documents for accuracy as needed.
• Utilizes the Training within Industry Job Instruction methodology during instruction.
• Monitors operators during normal production to verify process adherence.
• Provides structured, documented coaching to close performance or knowledge gaps.
• Supports operators with retraining after process updates.
• Supports the rollout of One Point Lessons by facilitating and documenting training.
• Tracks and reports training effectiveness using defined metrics (e.g., skill proficiency, error reduction, training completion).
• Validates that documented processes are being trained and executed as designed.
• Identifies gaps between standard work and actual practice and partners with leadership to revise procedures as needed.
• Collaborates with cross-functional business partners, including Environmental Health and Safety (EHS), Quality, Operations, and Operations Excellence teams to provide training that follows all GMP, GDP, Safety, and Operational standards.
• Leads or supports targeted training projects tied to business needs (e.g., changeover time reduction, error reduction).
• Supports process rollouts and updates through training according to established training plans.
• Participates in continuous improvement efforts.
• Conducts training classes, tutorials, or help sessions on a group or individual basis.
• Primarily trains on the production floor but may perform in a classroom, through demonstrations, or through coaching as needed.
• Performs other related duties as assigned.

Requirements

• High School Diploma required.
• Three to five years of experience in a manufacturing environment required, with at least one to two years of experience in a training or supervisory capacity.

Preferred Qualifications

• Three to five years of experience conducting technical training in a manufacturing environment.
• Experience or certification in the TWI Job Instruction methodology.

Skills

• Excellent interpersonal skills, including the ability to clearly articulate in speech, connect with others, collaborate with and influence cross-functional partners, and handle disagreements and difficult conversations in a positive manner.
• Proficiency in demonstrating technical knowledge in a manufacturing environment, delivering instruction, and providing constructive feedback to trainees.
• Demonstrated ability to work with individuals of different learning preferences or styles.
• Proficiency in impartially conducting practical tests, skill checks, or formal on-the-floor assessments.
• Ability to plan, organize, and execute work tasks independently according to a schedule or list of priorities.
• Flexibility to adapt to shifting business priorities.
• Ability to provide structured coaching and influence behavior change on the production floor.
• Demonstrated technical knowledge of Pharmavite equipment and processes in the Gummies or Packaging departments.
• Basic computer skills, including Cornerstone LMS, Microsoft Word, Excel, and PowerPoint.

Physical Requirements

• General manufacturing and warehouse environment.
• May require the ability to work other shifts as needed.
• Ability to move about an office or manufacturing area.
• Exposure to disagreeable elements is moderate.
• Must be able to perform this job safely without endangering their own or others' health or safety.

Benefits

Pharmavite offers a Total Rewards package that includes competitive compensation programs and standout benefits to support employees and their families with optimal health and well-being, as well as peace of mind. Benefits include:

• Medical, dental, and vision benefits.
• 401K match.
• Annual performance bonus.
• Wellness benefits.
• New recognition program.

Pharmavite provides compensation for all overtime hours worked by non-exempt (hourly) employees in accordance with state and federal law. The need to work overtime hours will be determined by management based on business necessity.

Pay

National Target Base Pay Range: $53,000.00 - $88,000.00.

For candidates in California and the New York metro, the Target Base Pay Range is $59,000.00 - $98,000.00 to reflect the cost of living and market conditions in those areas. Actual compensation will take into account a wide range of factors unique to each candidate, including geographic location, education, experience, qualifications, and job-related skills. It is not typical for an individual to be hired above the midpoint of the range for their role, and compensation decisions depend on the facts and circumstances of each case.