Operations Team Lead, Large Pack - 1st shift

About the role

An Operations Team Lead supports all operational and administrative activities required to run an operating department of a major production environment. Serves as the lead person overseeing department or activity workflow and acts in a leadership capacity in the absence of the Supervisor.

At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value in our distribution environment, emphasized through training, education, and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement.

Responsibilities

• Trains and develops hourly associates.
• Acts as the department contact for all production systems issues and questions.
• Provides direction and leadership to associates.
• Identifies, communicates, and ensures all quality and productivity standards are met within the department.
• Researches issues, problems, or concerns and recommends solutions.
• Meets customer requests, deadlines, commitments, and quality standards in a timely manner.
• Plans and coordinates work activities, overseeing hourly associates to ensure efficient completion of tasks.
• Coordinates with other departments on workflow activities.
• Assists in administering policy and payroll activities.

Required Qualifications

• High school diploma or equivalent.
• 1 year of experience with PC-based applications.
• 1 year of work experience in a warehouse operations environment.
• 6 months of work experience which includes walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above shoulders, typing/keyboard.

Pay

$23.25 per hour or higher depending on experience.

Schedule

Monday–Friday, 6:00 am–2:30 pm with overtime as required.

Benefits

• A highly competitive compensation package with generous benefits beginning on the first day of employment for medical/prescription drug plans, HSA, vision, dental, and health care FSA.
• 10 vacation days and 10 sick days accrued annually, plus 3 personal days.
• 401(k) match, life and AD&D insurance, employee assistance programs, group legal, and more.
• Encouraged continued education with tuition reimbursement.
• Financial and in-kind opportunities to engage with non-profits in your community.
• Company match program for United Way donations.
• Volunteer opportunities and in-kind drives for non-profits throughout the year.
• Casual dress code.