Operations Support Specialist II

About the role

The Operations Support Specialist II position provides a wide range of operational support activities for the regional and local office organization within Pike Engineering. The incumbent supports client interaction up to and including time and expense processing and invoice preparation, ensuring the day-to-day office operations are organized and functional.

Responsibilities

• Support time and expense entry process to insure corporate deadlines are met. Review time and expense reports for accuracy and completeness, run and review summary reports for management approval as required.
• Prepare for review as appropriate client invoices with all required supporting documentation. Maintain records, files and databases of projects and operational data and develop reports, charts, graphs, etc. as required.
• Coordinate materials for meetings and training sessions and other activities of the organization.
• Responding to customer inquiries and serving as liaison between company and client.
• Support accounts receivable and accounts payable processes.
• Support local management on all items with landlord including invoice review, facility service requests, emergency evacuation plans, etc.
• Research for products and services as required for office.
• Handle travel arrangements as required.
• Perform other duties as assigned by management.

Qualifications

• High school degree or GED.
• Experience in Operations Support Specialist I role or other similar experience.

Complexity of Work

Moderately routine: general policies applied. Some decision making.

Relationship Outside Group

Influences decisions of moderate nature requiring high degree of tact. Supervisory responsibilities: Provides guidance and on-the-job training to Operations Support Specialist I position and checks their work as appropriate and assigned by management.

Education and/or Experience

• Required: High school degree or GED.
• Preferred: Associates degree (AA or equivalent from two-year college or technical school).
• Experience: 1-3 years.

Physical Demands

• Stand: Up to 1/3 (Occasionally)
• Walk: Up to 1/3 (Occasionally)
• Sit: 1/3 to 2/3 (Frequently)
• Talk or Hear: 1/3 to 2/3 (Frequently)
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Climb or Balance: None
• Clasp Hands: None
• Reach with Hands and Arms: Up to 1/3 (Occasionally)
• Stoop, Kneel, Crouch or Craw: Up to 1/3 (Occasionally)
• Use Fingers: None
• Feel: None
• Use Feet: None
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use Hands to Feel, Handle or Finger Tools or Controls: 1/3 to 2/3 (Frequently)
• Use Eyes: None
• Use Ears: None
• Use Nose: None
• Use Tongue: None
• Use Throat: None
• Use Hands to Type: None
• Use Hands to Grasp: None
• Use