Operations Support Coordinator

About the role

The Prince George’s County Department of Public Works & Transportation (DPW&T) is seeking a qualified applicant for the position of Operations Support Coordinator (Administrative Aide 3A) in the Office of Highway Maintenance.

Responsibilities

• Prioritizing work assignments in support of the Special Services Division and Rehab and Operations Divisions.
• Validation of all county claims correspondence, 311 service requests and escalations, snow and ice control planning and coordination.
• File management, administrative and program support as needed.

Qualifications

• Successful completion of probationary period of nine (9) months at the Administrative Aide II level.
• One (1) year of advanced diverse and/or technical clerical experience involving working with the public, office management, and operational details.
• Aceessory's Degree from an accredited college or university in Business Administration or Secretarial Science.
• Possess a valid driver's license.

Preferred Qualifications

• Experience analyzing operational and financial data to identify trends, monitor performance, and support decision-making.
• Excellent written and verbal communication skills, including preparing correspondence, reports, presentations, and meeting materials.
• Strong organizational and project coordination skills with the ability to manage multiple priorities and meet competing deadlines in a fast-paced environment.
• Demonstrated experience managing large volumes of data, maintaining databases, and producing accurate reports and dashboards.
• Knowledge of records management, document control, and business process improvement principles.
• Ability to exercise sound judgment, maintain confidentiality, and work independently with minimal supervision.