Operations Supply Chain Manager I, Cargo Integrity & Recovery Services

Key job responsibilities

• Communicate with external carriers and selling partners regarding compliance requirements and cargo integrity standards
• Investigate unreceived inventory cases and identify root causes through comprehensive data analysis
• Compile and deliver reports on investigation findings, trends, and patterns in the cargo integrity space
• Evaluate shipments for potential in-transit loss and initiate formal investigations when warranted
• Manage team labor planning and resource allocation across investigation verticals
• Develop and implement new investigation procedures to enhance cargo protection
• Collaborate with cross-functional teams to drive process improvements and risk mitigation strategies

About the team

The Cargo Integrity & Recovery Services (CIRS) team is part of Amazon's Global Logistics organization, dedicated to protecting the integrity of inbound freight across our supply chain network. Our team combines data analytics, investigative expertise, and cross-functional collaboration to detect, prevent, and resolve cargo loss incidents. We foster a culture of continuous improvement and innovation, where team members are encouraged to develop new approaches to emerging challenges. As we grow, we're building scalable processes and tools that will shape the future of cargo security at Amazon.