Operations & Supply Chain Manager

Global Logistics & Freight

• Manage domestic and international shipments across small parcel, LTL, air freight, ocean freight, and other shipping methods
• Coordinate with freight forwarders, customs brokers, manufacturers, 3PLs, Amazon, distributors, and retail partners
• Oversee shipment documentation, customs requirements, freight tracking, landed costs, and issue resolution

Supply Chain, Sourcing & Manufacturing

• Manage supplier communication, purchase orders, production timelines, deposits, final payments, and shipment readiness
• Evaluate existing and new suppliers for cost, quality, reliability, production capabilities, lead times, and scalability
• Support sourcing, component selection, packaging decisions, design-for-manufacturing tradeoffs, and cost optimization

Inventory & Fulfillment Operations

• Build and maintain inventory forecasts across Shopify, Amazon, clinics, distributors, and international partners
• Maintain stock levels, reorder points, lead times, sell-through, and cash tied up in inventory
• Manage 3PL workflows related to receiving, kitting, bundling, returns, replacements, and inventory reconciliation

Systems, Reporting & Process Improvement

• Create reporting for inventory levels, open POs, freight costs, landed costs, fulfillment performance, stockout risk, and gross margin
• Build simple, scalable processes and SOPs to improve visibility, speed, accuracy, and accountability
• Support quality tracking, product issue resolution, compliance documentation, and continuous improvement with suppliers