Operations Supervisor: Shipping, Receiving & Inventory

Operations Supervisor: Shipping, Receiving, & Inventory Department: Operations Full-time/ Onsite 5 days a week Tempe Arizona $26-$28 About DMD DMD Systems Recovery is on a mission to protect the planet – one IT asset at a time. We help companies securely erase data and give technology a second life through reuse, refurbishment, and responsible recycling. As a certified B Corp, we believe business should do more than make money – it should make a difference. Every laptop, server, and device we process helps reduce waste, shrink landfills, and fuel the next generation of technology. If you care about sustainability, real‑world impact, and smart tech solutions, DMD is a place where your work truly matters. Our headquarters are in Tempe, Arizona, with additional processing facilities in Austin, Texas and Palo Alto, California. Job Summary The Operations Supervisor is responsible for overseeing daily warehouse operations across shipping, receiving, and inventory control. This role ensures accuracy, efficiency, and compliance in all material movement while leading a team to meet operational goals, customer expectations, and company standards. The position is hands-on and requires strong leadership, attention to detail, and a continuous improvement mindset to optimize warehouse performance and maintain inventory integrity. Key Responsibilities Shipping Operations Oversee all outbound shipments to ensure accuracy, quality, and timely deliveryEnsure proper packaging, documentation, and bill of lading creation for domestic and international shipments.Maintain final quality assurance standards prior to shipmentIdentify and implement improvements to shipping processes Receiving Operations Supervise inbound shipments including loading, unloading, inspection, and reconciliationEnsure all received assets are accurately recorded and verified against documentationMaintain proper staging and organization of incoming materials.Drive efficiency improvements in receiving workflows Inventory Management Ensure complete inventory accuracy through audits, cycle counts, and system integrityOversee the placement, movement, and tracking of all assets within the warehouseManage stock levels, material movement discrepancies, and reportingEnsure completion of inventory reports, including missing assets and finished goods tracking Leadership & Team Development Lead, train, and develop a team of warehouse associates across all operational areasSet daily priorities and ensure productivity, quality, and accountabilityCoach team members on performance, safety, and process adherenceFoster a culture of ownership, teamwork, and continuous improvement Process Improvement & Operations Excellence Identify inefficiencies and implement process improvements across departmentsDevelop and enforce standard operating procedures (SOPs)Monitor performance metrics including accuracy, throughput, and turnaround timeSupport cross-functional initiatives to improve operational outcomes Compliance, Safety, & Quality Ensure adherence to all safety procedures, OSHA standards, and company policiesMaintain compliance with data security and ITAD processing standardsConduct audits, identify risks, and implement corrective actionsPromote a safe and organized warehouse environment Education And Experience High school diploma, GED, or equivalentMinimum of 3–5 years of experience in warehouse operations, including shipping, receiving, and inventory controlAt least 1–3 years of experience in a lead, supervisor, or team leadership roleProven experience maintaining inventory accuracy, including cycle counting and auditing processesExperience overseeing or supporting outbound shipping processes, including packaging, documentation, and quality assuranceExperience managing inbound receiving operations, including inspection, reconciliation, and system entry Preferred Skillset Experience in IT Asset Disposition (ITAD), reverse logistics, or electronics processing environmentsFamiliarity with inventory management systems, ERP, or warehouse management systems (WMS)Experience developing or improving standard operating procedures (SOPs)Forklift certification or ability to obtain within 90 daysOSHA or workplace safety training experience Additional Skills & Qualifications Strong attention to detail and ability to maintain accurate recordsExcellent organizational, problem-solving, and troubleshooting skillsAbility to lead and motivate teams in a fast-paced warehouse environmentStrong communication skills, both verbal and written Physical Requirements Prolonged periods of sitting at a desk and working on a computerMust be able to lift up to 15 pounds at times.Reasonable accommodation will be made, enabling individuals with disabilities to perform essential functions. Employment Details This full-time position reports to the Site Manager. The role includes salary (commensurate with experience and responsibilities) and a benefits package. DMD is an equal opportunity employer. We conduct pre-employment drug screens and background checks.