Operations Supervisor - Distribution

Key Responsibilities

• Supervise daily warehouse operations during 2nd shift at the Fontana site
• Lead, coach, and motivate hourly associates to meet productivity, quality, and safety expectations
• Ensure compliance with all DHL safety policies, OSHA standards, and site-specific procedures
• Conduct daily shift start-up meetings and communicate operational priorities
• Monitor labor performance and adjust staffing plans to align with workload demands
• Track and report KPIs related to productivity, quality, attendance, and safety
• Address operational issues in real time and escalate as needed
• Support continuous improvement initiatives to enhance efficiency and performance
• Enforce company policies consistently while promoting a positive work culture
• Collaborate with Operations Managers, HR, and support teams to meet site objectives

Required Qualifications

• Bachelor's Degree
• 1-3 years of supervisory experience, preferably in a warehouse, distribution, or logistics environment
• Strong leadership, communication, and organizational skills
• Ability to manage multiple priorities in a high-volume, time-sensitive operation
• Working knowledge of warehouse management systems and Microsoft Office tools
• Flexibility to support extended hours, peak seasons, weekends, or schedule changes as needed

Preferred Qualifications

• Previous experience in a 3PL or high-volume distribution center
• Labor management, productivity tracking, and KPI execution experience
• Lean, Six Sigma, or continuous improvement exposure

Why Join DHL Supply Chain – Fontana

• Work for a global logistics leader with a strong presence in the Inland Empire
• Opportunities for career progression and leadership development
• Collaborative team environment focused on safety, respect, and accountability
• Competitive pay, benefits, and recognition programs

Operations Supervisor - Distribution

• National salary range: $62,500 - $70,000
• California salary range: $70,304 - $82,000
• Washington salary range: $80,169 - $82,000
• Benefits: Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K, and generous PTO policy