Operations Supervisor (Burlington, NJ)

Operations Supervisor

The Operations Supervisor is responsible for the efficient day-to-day operations of the warehouse with emphasis on achieving daily production goals, training and developing hourly associates, and making recommendations for system improvements.

• Operations Management
• Oversee daily production for Nimble’s operations. Hours can be 1st, 2nd, or 3rd shift based on operational needs
• Communicate effectively with team to support facility production goals on an hourly basis
• Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations to meet goals
• Provides direct supervision to warehouse personnel matching skill and background of personnel to work required
• Supervises all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion
• Ensures that equipment is utilized in the most efficient manner
• Captures and coordinates the maintenance of equipment with management
• Reviews the daily work objective and determines productivity requirements to produce during the shift to meet the overall building objectives
• Pairs with other leaders to balance labor ensuring appropriate levels of staffing
• Drafts and submits daily end of shift report
• Makes recommendations to management on initiatives and programs to improve operations and works on those programs
• Manages and supervises a fleet of warehouse robots. Participates in the recovery operations of those robots as needed
• Documents robot maintenance issues

Employee Relations/Development

• Conducts the daily pre-shift meetings covering previous shifts productivity, operational problems, forecasting workload and any other pertinent company information
• Assists in developing a program to train and motivate personnel for increased effectiveness
• Assists in developing a program for all new personnel and ensures the onboarding program is followed
• Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures
• Works with Management and Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations
• Provides feedback, coaching, guidance, and recognition to enhance personnel’s skill development
• Plays an active role in employee development and talent selection
• Provides regular coaching and constructive feedback on performance, prepares and delivers hourly performance reviews
• Maintains accurate timekeeping records
• Exhibits a commitment to self-development by staying current on information, tools, and systems

Safety and Security

• Ensures the safe, clean and efficient operation of the warehouse to meet service standards
• Supports all safety programs and OSHA compliance to ensure a safe work environment for all employees
• Follows documented processes for reporting, analyzing, and following up on employee injuries and accidents
• Ensures employees complete a daily pre-flight and reviews daily

Qualifications

• 1 or more years of experience working in warehouse, highly automated, e-commerce environments preferred
• Working knowledge of Google Suite
• Working knowledge of WMS systems
• Working knowledge of OSHA regulations
• Dedicated, hard working and quick learner
• Good communication skills and ability to work in a fast-paced environment involving quickly changing priorities and ability to handle stressful situations

Preferred Skills and Experience

• Experience approving payroll time
• Basic knowledge of warehouse/mechanical equipment
• Forklift certified
• Understanding of performance metrics, process improvement, 5S and Lean tools
• Bilingual: English/Spanish

Additional Requirements

• Must be able to stand/walk for up to 12 hours
• Regular bending, stretching and reaching both below the waist and above the head
• Warehouse environment with variable noise levels, lighting conditions and temperature variation
• Required to work and walk at elevated heights, using fall protection equipment
• Frequently lift and/or move up to 20 pounds, frequently lift and/or move up to 40 pounds, and occasionally be required to lift and/or move more than 50 pounds

Culture

We embrace challenges and strive to make the impossible possible each day. We're not in this to do what's easy or to be mediocre. We want to create something legendary and leave our mark on the world. We're ambitious, we're gritty, we're humble and we're relentlessly resourceful in pursuit of our goals. If this sounds like you then you might be a great fit!

Compensation

$75,000 - $90,000 a year

The above range is the salary range. This position will also receive generous equity for this position.

Benefits

• Unlimited Flexible Time Off
• Health Insurance
• Paid Parental Leave
• Commuter Benefits
• Referral Bonus
• 401k
• Equity