Operations & Strategy Associate

About the role

This is a remote position. Walker Bowen Talent Partners has partnered with a scaling non-emergency medical transportation (NEMT) health tech company to support their growth as they continue to expand their services and partnerships across the US. We're searching for their next US based Strategy & Operations Associate to drive various analytical initiatives across all business units and support strategic initiatives in a scaling and ambitious company.

Responsibilities

• Work closely with senior executive leadership and all relevant department leads beyond Operations (Product, Engineering, Growth, Finance, etc.) to resolve pressing organizational queries and mitigate business risks through data-driven insights.
• Lead data-centric projects, including contract analysis, internal data reviews for process improvement, and tackling other analytical and business challenges.
• Collaborate with the Strategy Team to codify and document our internal operational strategies with a focus on data analysis and business intelligence.
• Contribute to the creation of comprehensive organizational SOPs and other job aids.
• Engage with cross-functional stakeholders to gather, refine, and implement operational change and improvement.
• When necessary, collaborate with the BI team to enhance data quality ensuring the accuracy and effectiveness of our business intelligence insights.
• Perform other duties as assigned.

Requirements

• Bachelor's degree or equivalent in Economics, Business, Finance, or a related field.
• Strong proficiency with Excel modeling and the ability to work with data to extract actionable insights.
• 1+ years in management consulting (required) performing business operations, data analytics, or related field.
• A love of problem-solving, leveraging both quantitative and qualitative analysis to craft innovative solutions.
• An inherent drive to find practical solutions, especially when faced with ambiguity.
• Exceptional verbal and written communication skills with the ability to adapt messaging for both internal and external audiences.
• Ability to excel in a fast-paced, growth-stage environment, showcasing creativity, adaptability, regulatory compliance, and sharp business acumen.

Qualifications

• Prior experience in a growth-stage company.
• Experience or familiarity with logistics-centric businesses, especially within sectors like healthcare, health-tech, or transportation-tech.

Skills

• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Proficiency with Excel and other data analysis tools.

Benefits

• Remote-first work environment.
• Competitive compensation.
• Comprehensive benefits including:
• Career growth and development opportunities in a mission-driven organization.
• Competitive salary, annual bonus opportunities, and equity options.
• Comprehensive medical, dental, and vision insurance.
• 401(k) with company match.
• Generous PTO, paid company holidays, and paid parental leave.