Operations Sr. Supervisor

About the role

The Operations Supervisor is responsible for overseeing the accurate and timely physical and systematic receiving of materials at the Atlanta, GA facility. They also have primary supervisory responsibility for individual areas within the warehouse operations, such as Shipping or Fulfillment Support.

Responsibilities

• Supervise operations and team in at least one area of operations per shift.
• Train and manage performance of employees, including team leads, in individual areas within the warehouse operations.
• Interview and screen job candidates. Make hiring decisions.
• Maintain and assess employees' performance, including productivity and efficiency, and make recommendations for promotions, pay raises, terminations or other changes in status.
• Coach, counsel and issue corrective action when employees are not meeting expectations.
• Handle employee complaints and grievances.
• Directly liaise with Human Resources regarding employee issues.
• Plan and apportion work assignments and production sequences to meet production goals for individual areas within warehouse operations.
• Complete annual performance development review for each direct report and develop each employee through coaching sessions.
• Participate in departmental meetings and reviews, understand and follow all departmental procedures.
• Achieve standards of efficiency, quality, and record accuracy.
• Ensure production is performed accurately, timely, and efficiently.
• Verify timesheets/timecards.
• Schedule employees in individual areas of operation based on the needs of the business to achieve production and delivery goals for each shift and communicate any changes in staffing needs to upward leadership.
• Report unsafe or unusual conditions of equipment, materials, and product to Senior Supervisor and/or management.
• Promote continuous process improvement and waste reduction.
• Enforce applicable safety and sanitation regulations, policies, and procedures.
• Confer with other supervisors to coordinate operations and activities within or between departments.
• Perform other duties as assigned.

Requirements

• High School Diploma or equivalent education preferred.
• Associates Degree or relevant work experience preferred.
• 2-3 years previous work experience in a supervisory role preferred.
• Proven leadership skills, with the ability to effectively provide feedback regarding departmental and individual performance.
• Excellent written, verbal, and interpersonal communication skills required.
• Strong PC and systems experience preferred.