Operations Specialist, Transportation

Qualifications

• Possess a high school diploma or GED
• Possess and maintain a clear and valid Texas commercial driver’s license with Passenger (P) and School Bus (S) endorsements preferred
• One (1) year’s experience as a school bus driver or as a transportation professional preferred
• One (1) year’s experience routing in public schools preferred
• One (1) year’s technical experience preferred
• Ability to communicate with diverse internal and external publics, in both verbal and written formats
• Proficient in the use of personal computer, Microsoft Office applications, e-mail, internet, and departmental specific applications
• Ability to learn and efficiently utilize transportation services software and hardware
• Ability to read and understand documents including District policies and department guidelines
• Possess the ability to work under pressure and regularly meet deadlines
• Possess excellent customer service skills
• Competent in data management, record management, and general office procedures
• Ability to speak, read, and understand the English language
• Ability to safely operate a school bus

Essential Functions

• Develop and maintain the routing plan for regular education, special needs, and special program responsibilities
• Investigate internal route concerns, including direct observation of concern and electronic review of pertinent data
• Develop and oversee regular and consistent student assignments to routes and reports to campuses
• Support field trip operations as needed, including the billing process
• Access and utilize printed/electronic user manual for installed equipment/printers
• Maintain accurate, updated records of equipment inventory and customer support calls
• Communicate route plans and modifications to the transportation personnel and school personnel
• Communicate and collaborate with transportation personnel and school personnel to ensure appropriate routes are created to accommodate special needs student behaviors and their related equipment needs
• Maintain and support installed equipment and software as well as campus needs
• Troubleshoot driver/student ID card issues
• Create and maintain student information system access for all drivers and campus users
• Answer and routing telephone calls
• Assist in the production of requested reports, such as on-time performance, scan reports, etc.
• Research and communicate issues and resolutions with school personnel
• Assist with the execution of state counts, state routes, and the compilation of data for Texas Education Agency reporting
• Compile, maintain, and file all physical and electronic reports, records, and other documents required
• Serve as a substitute bus driver as needed
• Maintain a clean and orderly workstation
• Maintain confidentiality of information
• Regular and reliable attendance is an essential job function
• Perform other duties as assigned

Working Conditions

Mental Demands/Physical Demands/Environmental Factors: Maintain emotional control under stress, continual sitting, and repetitive hand and arm motions. Must be able to get on and off a school bus and drive a school bus. Occasional exposure to noise, extreme temperatures, and vehicle fumes.

Salary and Schedule

244 days, $48,178 CP-8 Salary (based on verifiable job-related experience) as set by the Board of Trustees for the school year.