Operations Support Specialist - Transportation

This position will be based out of our Stevens Point, WI office and will follow Sentry’s hybrid model of 3 days in-office.

About the role

This team will compile and/or share policy and coverage information for assigned lines of business and customers.

Responsibilities

• Provide operational and administrative services to the underwriting teams
• Triage and complete tasks for internal and external customers
• Verify and review information for accuracy along with required additional information as needed
• Respond to service questions by investigating and handling problems and/or service issues to a satisfactory resolution
• Perform other related job duties as needed

Requirements

• Associate Degree or equivalent work experience
• Minimum of 1 year of related work experience
• Excellent communication skills
• Advanced computer and Microsoft office skills beneficial
• Ability to prioritize workload and handle several projects simultaneously is desired

Benefits

• Hybrid work model: Monday and Friday work from home, Tuesday through Thursday in office
• In-office workspace and materials for your home office, including a laptop and equipment
• Meal subsidy available for associates who report to an office
• 401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting
• Tuition reimbursement and career development through Sentry University (SentryU)
• Generous Paid-Time Off plan, including Volunteer-Time Off
• Group Medical, Dental, Vision, Life insurance, and Parental leave
• Health and Wellness benefits to encourage a healthy lifestyle
• Well-being and Employee Assistance programs
• Sentry Foundation gift matching program to encourage charitable giving

About Sentry

We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction. Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority. Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.