Operations Specialist II
Position Summary
The Operations Specialist II, also referred to as the Virginia Newspaper Liaison, is a hybrid position in the VA Foreclosure Department and is responsible for the review and management of all functions associated with our newspaper vendors. The Specialist will correspond with clients and vendors related to publication functions, and maintain up to date information in the firm’s case management system and client systems. Other tasks will be assigned based on the team’s needs.
Essential Duties / Primary Responsibilities
- Review advertisement proofs scheduled to run in local newspapers
- Verify all variable information in the publication and verify all publication dates
- Correspond with newspapers regarding any needed revisions
- Ensure that all scheduled publications run timely
- Update the clients when the publications have run
- Manage Affidavits of Publication after the publications have run
- Other tasks will be assigned based on the team’s needs
Minimum Qualifications
- Bachelor’s Degree
- Prior experience in foreclosure processing client systems preferred
- Previous law firm or loan processing experience preferred
- Basic knowledge of Microsoft Office (including Microsoft Excel) preferred
- Ability to type quickly and accurately, and proficiency with technology is a must
General Competency Factors
- Proficient in software tools, including but not limited to Word, Excel, Outlook, and the Internet
- Strong written and verbal communications skills
- Excellent customer service to internal and external customers
- Identifies and solves issues in a timely manner
- Team player and willing to help others in their department
- Extremely organized and able to multi-task
- Conscientious with respect to work completion, deadlines, time management and attendance
- Takes initiative in face of obstacles and identifies what needs to be done and takes action
- Demonstrates commitment to Firm’s vision, mission, and core values
- Analytical and detail oriented, while working at a fast pace and capable of multi-tasking
- Develops professional relationships and builds rapport with others
- Overall good work ethic and willingness to adapt to change
Company Benefits
- Company Paid Life and Disability Insurance plans
- Medical, Dental and Vision Plans with Prescription coverage
- 401K Retirement Savings Plan
- Flexible scheduling (within reason, depending on position)
- Generous PTO plan for all full-time employees
- Full equipment station at no cost for remote employees, including dual monitors
- Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing
- Wellness programs and employee discounts
- Learning and development training opportunities for both personal and professional growth
Equal Employment Opportunity
Aldridge Pite, LLP is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.