Operations Specialist II
Aldridge Pite, LLP · United States · Yesterday
RemoteRemoteManagementFull-time
Specific Duties And Responsibilities
- Run SCRA/BK Checks
- View and confirm SCRA/BK Checks via automation
- Perform Quality Control of all SCRA and BK checks uploaded to client systems
- Prepare affidavits
- Prepare Chronologies
- Client Communications surrounding SCRA/Pacer and Chronologies
- Assist with process improvement and file management
- Communication with other functional departments regarding performance summaries and process remediation pertaining to SCRA and BK checks
Basic Requirements
- Bachelor's Degree Required or Default
- Related Experience Basic foreclosure knowledge preferred
- Experience with Client Systems, Excel, and Word
- General Competency Factors
- Must be proficient in software tools, including but not limited to Word, Excel, Outlook, and the Internet.
- Must possess strong written and verbal communications skills.
- Must provide excellent customer service to internal and external customers
- Identifies and solves issues in a timely manner.
- Must be a team player and willing to help others in their department whenever necessary.
- Must be extremely organized and be able to multi-task.
- Conscientious with respect to work completion, deadlines, time management and attendance.
- Takes initiative in face of obstacles and identifies what needs to be done and takes action.
- Demonstrates commitment to Firm’s vision, mission, and core values.
- Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.
- Develops professional relationships and builds rapport with others.
- Overall good work ethic and willingness to adapt to change.
Benefits
- Company Paid Life and Disability Insurance plans
- Medical, Dental and Vision Plans with Prescription coverage
- 401K Retirement Savings Plan
- Flexible scheduling (within reason, depending on position)
- Generous PTO plan for all full-time employees
- Full equipment station at no cost for remote employees, including dual monitors
- Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing
- Wellness programs and employee discounts
- Learning and development training opportunities for both personal and professional growth
Pay
Compensation is commensurate with experience.
Schedule
The hours are 11:00AM-8:00PM EST.